**Benefits:**

* **Medical, dental, and vision offered after qualification period**

* **Employee discounts at IHG Hotels WORLDWIDE**

* **Tacoma Paid Leave**

* **Vacation time accrued based on hours worked**

* **Competitive bonus structure**

* **Free parking**

The ideal candidate will likely have at least 1 year of experience in a hotel front office guest service environment, will demonstrate initiative and be someone who has a reputation for delivering great service. In return, the Holiday Inn will give you a competitive salary and an excellent benefits package, as well as opportunities to learn new skills and grow your career.

**Job Description:**

* Greets and completes standard check-in procedures for arriving guests daily, using both manual and computerized methods ensuring guest satisfaction

* Courteously answers inquiries and accepts reservations, in person, through email and telephone calls, and help guests with directions and area activities

* Controls and records financial transactions a front desk

* Maintains good customer relations by staying informed of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone

* Maintains a friendly, cheerful, and courteous demeanor at all times

* Contributes and maintains established information and communication sources such as department and front desk log books to enhance department communications and operations

* Aids other associates and departments to contribute to the best overall performance of the department and the hotel

* Ensure safety by following the safety and sanitation procedures and reporting suspicious activity to management

**Preferred Skills:**

* Strong Computer skills, including Microsoft Office

* Able to learn new web applications

* At least one year of experience in hotel customer service or accounting preferred

* Strong work ethic

* Able to stand for extended periods of time

* Able to lift up-to 20 lbs.

* Must be able to work weekends and holidays

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