Bluestar Moving Services has opened a new division, Bluestar Move Management, and is looking for people to join our new office who are interested in serving seniors and their families as they undergo downsizing, right-sizing, and transitions from one home to another.

If you are an action-oriented, compassionate and client-focused individual and are looking for a deeply fulfilling part-time role on a passionate and supportive team, becoming a Bluestar Moving Services can offer a rewarding and satisfying opportunity.

About Us

At Bluestar Moving Services our mission is to joyfully serve every client with care and simplicity. We ease the stress of downsizing, moving, and organizing and transform the new or current home into a beautiful, comfortable, and functional place to live.

About the Role

The Relocation Team Lead serves as the point of contact for all moves. The Team Lead will oversee the Relocation Associates and assist with all activities related to downsizing, move planning and organizing. This includes sorting, packing, unpacking, and organizing of clients' household belongings. The Team Lead will ensure a smooth move for clients and assist in troubleshooting any challenges. The ideal candidate can handle the physical aspects of the position while developing a trusting and supportive relationship with our clients. They will be knowledgeable about the process and be comfortable managing a team.

Competencies:

• Action Oriented
• Client Focus
• Approachability
• Compassion
• Composure
• Client focus
• Integrity and Trust
• Time management

Requirements:

• Valid Driver's License
• Willing to travel within the service area of Mecklenburg, Iredell, Cabarrus, Union, York, and Gaston counties
• Capable of lifting 25 lbs. On a regular basis with above average strength, agility, and stamina
• Experience in providing excellent client service
• Demonstrates patience and integrity
• Experience leading or managing teams; collaborates well with others to reach goals
• Attention to detail; experience in problem solving and multitasking
• Demonstrates a friendly, positive attitude
• Excellent communication skills
• Excellent organizational skills, proven ability to complete projects and tasks on time.

Responsibilities of the role

• Oversee Relocation Associates during the move
• Assists clients and families (when involved) to sort household items and valuables to identify what they will keep, give to family/friends, donate to charity and dispose
• Packs household items and valuables such as artwork, antiques, dishes and other fragile items for safe transport or storage
• Always provides excellent quality and client service
• Together with other team members, strives to exceed client expectations
• Consistently projects a professional, caring, and friendly spirit
• Focuses on keeping the work environment safe for clients and team members
• Adheres to all company policies and safety rules

Additional Notes

Flexible scheduling. Position is part-time, some projects may be assigned with less than a week's notice, based on client needs.

Time commitment is variable based on customer need. May range from 2 hours (sorting or packing) to 8 hours (complete day of packing, moving and unpacking).