Our high-volume 24-hour Emergency Veterinary Hospital in Peoria, Arizona is looking for an experienced Veterinary Receptionist for our Overnight.

Arizona Veterinary Emergency & Critical Care Center has been a leader in providing the Valley’s veterinary emergency and critical care services. We operate 24-hours a day, seven days a week, to provide comprehensive and compassionate emergency and critical care for animals.

Our Mission is to "To INSPIRE excellence in veterinary emergency and critical care, today and tomorrow.”

AVECCC is partnered with NVA ETHOS, the largest private owner of freestanding veterinary hospitals in North America with over 1300 locations worldwide. NVA Compassion First is rapidly growing and competes in a $25 billion industry. Learn more about us at http://www.nvaonline.com

RECEPTIONIST JOB REQUIREMENTS:

• Demonstrate excellent customer service and communication skills.
• Display compassion and patience toward clients.
• Interact positively in a team environment with members of medical treatment team.
• Answer incoming phone calls from clients, veterinarians, and employees.
• Greet clients and pets upon arrival.
• Handle emergency situations efficiently and calmly.
• Present billing estimates to clients and collect money for bills.
• Admit and discharge animal patients.
• Provide regular updates to clients regarding the status of their pet and/or wait time.
• Document phone conversations in electronic system.
• Maintain and file patient records and complete all necessary paperwork.
• Enter patient information into company electronic system.
• Maintain cleanliness of facility including sweeping, mopping, and wiping down surfaces.
• Other tasks assigned by supervisor.

Receptionist Preferred Skills:

• Familiarity with popular breeds of dogs and cats.
• Knowledge of veterinary medical terms.
• Education or experience in veterinary field.
• Ability to work various shifts including all major holidays.

Other Requirements:

• High School Diploma or GED.
• Computer proficiency required.
• One year of experience as Client Administrator, Receptionist or customer service related job.
• Ability to multitask.

Equal Employment Opportunity

AVECCC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. This role is not eligible for visa sponsorship. Hiring is contingent on candidate verifying their eligibility to work in the United States and passing a complete background check and drug screen.

Job Types: Full-time, Part-time

Pay: $16.00 - $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 10 hour shift
• 12 hour shift
• 4 hour shift
• Day shift
• Evening shift
• Holidays
• Morning shift
• Night shift
• Overnight shift
• Overtime

Work setting:

• In-person

Application Question(s):

• Have you ever worked for a NVA Compassion First/ ETHOS Hospital? (National Veterinary Associates)

Shift availability:

• Overnight Shift (Preferred)
• Night Shift (Preferred)
• Day Shift (Preferred)

Work Location: In person