You haven't searched anything yet.
Job Title: IT Service Delivery & Account ManagementRate: $125/hr.
Employment Type: Full Time, W2 – No Independent Contractors
Duration: Now – December 2023 with strong possibility of extension through 2024
Location: Preferred candidate will be in Chicago or Minneapolis. Position is hybrid, but will occasionally require being onsite in Minneapolis.
Scope of Services:
The IT Service Delivery & Account Management role involves coordinating the delivery of information technology services to clients, ensuring adherence to service plans and policies, and optimizing service quality and efficiency. This position will manage operational account health, including governance, billing, annual forecasting, and contracting activities in alignment with the Head of IT. The role requires active participation in meetings, reporting on team performance, and continuous improvement of service delivery. Success will be measured by operational health and readiness, strategic and tactical leadership oversight, service delivery and operational readiness, and financial performance against contracts.
Roles, Responsibilities and Deliverables:
Qualifications:
To apply, please submit a resume outlining your relevant experience in IT Service Delivery & Account Management.
Short-listed candidates will be expected to complete a Blue Star Partners Bio.
Full Time
$105k-134k (estimate)
11/22/2023
06/27/2024
bluestarpartners.com
Chicago, IL
25 - 50