Are you looking to join a mission-driven, values-oriented healthcare organization that is setting a new standard for patient centricity in the Urgent Care space? Then come join us at FastMed.

For the past 20 years FastMed has served as the front door of healthcare for our communities while continuing to expand our national footprint. Our mission is to provide patients with the best end-to-end healthcare experience in terms of quality, accessibility, affordability, and compassion. What sets us apart is our Compassionate Hospitality philosophy, which blends the compassion of healthcare with the best-in-class standards of hospitality.

POSITION SUMMARY:

Performs basic ancillary skills to assist provider to meet the specific needs of patients.

DUTIES AND RESPONSIBILITIES:

• Assists provider with exams, procedures and other processes related to direct patient care under direct supervision. This includes, but may not be limited to:
  • Blood draws, venipuncture, specimen collection, and completion of lab paperwork
  • Administering IM, SQ, and ID medications and immunizations under provider direction
  • Applying splints as directed by provider
  • Setting up procedures as trained when ordered by provider
• Triages patients, measures vital signs, and records information on patients' charts
• Provides timely follow up regarding lab results under the direction of the provider
• Prepares treatment rooms for examination of patients and brings patients from the waiting room to an exam room in a timely manner
• Consistently communicates with patients on wait times, provides direction to the next step in the treatment process
• Maintains clear, appropriate, and accurate documentation
• Notifies provider of patients ready for exam, room number, vitals, and chief complaint
• Observes and communicates changes in the patient’s condition to the provider on duty
• Participates in the completion of the daily checklist, as well as any assigned duties and tasks necessary to maintain compliance with Federal and State Regulations
• Checks all supplies and medications including sample medications for expiration (monthly)
• Treats patients and co-workers consistent with the FastMed Mission statement, Vision, Values and Compassionate Hospitality
• Adheres to established policies and procedures, objectives, quality assurance program, safety, environmental and infection control standards, as well as all protocols as ordered by Chief Medical Officer
• Maintains patient confidentiality, including shredding of any patient information
• Maintains appropriate licenses and continuing educational requirements
• Participates in education programs and attends meetings or training sessions as required
• Makes suggestions to management for improving the clinics performance and patient’s experience
• Cross trained to perform front desk operations such as scheduling, answering phones, insurance verification and other duties as assigned
• Performs other duties as assigned to promote high-quality, cost-effective patient care and an efficient, productive work environment

ESSENTIAL SKILLS, EDUCATION AND EXPERIENCE:

Education:

• Graduate of one of the following programs is preferred:
  • Medical Assistant or passing of CCMA examination.
  • Certified Nursing Assistant (CNA state license required) with phlebotomy certificate
  • Emergency Medical Technician (EMT-A)
  • Paramedic

• Or, graduate of another relevant program with CMO approval;
• Or, possesses active Registered Medical Assistant (RMA) or Certified Medical Assistant (CMA) designation

Certification: BLS American Red Cross is required; American Safety Health Institute, or National Safety Council are preferred.

EXPERIENCE:

6 months of prior recent experience in a healthcare setting such as an emergency department, urgent care or other ambulatory care clinic preferred.