TITLE: Assistant Store Manager - New York City - NoMad Showroom

REPORTS TO: Store Manager

ABOUT US: Blu Dot (www.bludot.com), an award-winning designer and maker of modern home furnishings, is currently searching for an Assistant Store Manager to join our dynamic and values-driven company.

Company Purpose

Inspire a more creative way of living through good design that's good to everyone.

Core Values

- Good design is good. Good design should be reflected in everything we do.

- Keep it simple. Strive for economy in all that you do.

- Everyone is invited to our party. Treat every individual with respect & dignity.

- Our glass is half full. Focus on the positive.

- Be humble. We take nothing for granted.

- Turn it up to 11. Determine what is expected and do a little more.

- Stay curious. Try, learn, improve, repeat.

ABOUT THE ROLE: The Assistant Store Manager will share responsibility with the Store Manager for all aspects of the business: store, staff, merchandise, and customer service. They will assume the responsibilities of manager-on-duty in the Store Manager's absence. Outside of helping lead the day-to-day operations of the store, this leader will have the specific focus of new team member onboarding and ongoing sales training and development. This leader is expected to deliver a remarkable customer experience, and to ensure that store teams and vendors/delivery partners have the tools and resources to do the same. This person will remove obstacles, provide support, and ensure that teams feel empowered to "do the right thing". They will have a passion for design and home furnishings, and for fostering genuine connections between customers and Blu Dot.

WHAT YOU WILL DO:

• Deliver noteworthy service to our customers
• Maintain an all-store awareness throughout the business day
• Onboarding for all new sales hires
• Act as an ambassador of the Blu Dot brand in our store neighborhoods and at industry events
• Learn and communicate Blu Dot product assortment, and seek to increase product knowledge among teams
• Maintain an interest in the industry and awareness of other brands' offerings and approaches; leverage this knowledge to better serve our customers
• Work with sales teams to resolve customer concerns by leading with what is right for the customer, while balancing a responsible working knowledge of how different resolutions and their costs affect Blu Dot
• Lead sales teams by example on the sales floor
• Coach and mentor in the moment to develop teams and drive sales
• Embrace change and deliver top results with a positive attitude, in a changing landscape
• Work with Store Coordinator and Store Manager to ensure that the sales floor is properly merchandised and maintained; empower sales teams to execute and maintain visual standards
• Recognize and respond appropriately to complex priorities
• Identify and communicate opportunities to improve processes or optimize systems or tools
• Communicate effectively, both in person and electronically
• Continuously drive results through team engagement, empowerment and accountability
• Ensure organization of all back office areas, stock rooms, maintenance rooms, basement, etc.

IDEAL EXPERIENCE/QUALIFICATIONS*:

• 3 years of management experience in a furniture/design showroom, demonstrating strong leadership and interpersonal skills
• Bachelor's degree preferred
• High energy individual with the ability to inspire and energize others
• Smart, creative, and with a clear point of view, committed to creating a positive and healthy work environment
• Values learning from mistakes; actively seeks constructive feedback for continuous improvement
• Prioritizes what is right over who is right, fostering a commitment to quality and meticulous attention to detail on all levels
• A strong commitment to the role and team success
• Weekend and some holiday work is required

*Everyone's welcome to our party! Blu Dot always welcomes candidates with unique and diverse backgrounds. Blu Dot is a member of E-Verify. Applicants must be currently authorized to work in the United States.

For California job applicants, our privacy notice can be found here.