Business Intelligence Analyst

Reporting to the Sr. Director, Strategic Advisory Team, this position is responsible for specific aspects of strategic programs and business intelligence operations including managing day-to-day inquiries and tasks for this business unit.

The position must be successful in understanding the technical requirements of member blood centers, government organizations and suppliers to assist with donor optimization, marketing implementation and business intelligence gathering. Candidate should be detail-oriented and analytical. They must be able to identify and extract useful results from large amounts of data, as well as develop the methods by which that data is used. An understanding of statistics, data management, general analytics, market research, and research experience is preferred.

Occasional participation in national/international meetings, committees and presentations related to the Collection and Recruitment of blood donors, changes in the demographics and socioeconomic indicators, US blood and cell supply and National Disaster Task Force may be necessary.

ESSENTIAL FUNCTIONS:

• Conducts market research for active projects for our clients
• Conducts data analysis, tracking and forecasting
• Projects and monitors member compliance
• Performs quality assurance on raw data sources
• Develop relationship with partners, working with them to optimize and enhance our integration
• High quality customer service and support at varying levels
• Provide, communicate, and implement strategy to address competition, changes in customer preference, and improvements in technology and marketing tools
• Communicates the significance of strategic insights to senior leaders and other key stakeholders to drive business decisions
• Follow and establish new workflows based on data, analysis, developer and end-user requirements

MARGINAL FUNCTIONS:

• Identify, aggregate, and analyze data to communicate market and resource trends.
• Assess operations and initiatives to identify areas for growth
• Analyze competitors and customers to provide data-driven recommendations
• Assists blood center staff with interpretation of needs/specifications and assists with implementation of new programs related to geospatial program through BCA agreements

EDUCATION:

• Bachelor’s degree in Statistics, Mathematics, Economics, Finance, Biology, Microbiology, Cell/Cellular Biology, Genetics, Ecology, Public Health, or related field

EXPERIENCE:

• 2 – 3 years of experience in Data Analytics, including practical experience using SQL

KNOWLEDGE, SKILLS AND ABILITIES:

• Excellent oral and written communication with the ability to bridge the gap between technical and non-technical staff/management
• Exceptional analytical and conceptual thinking skills
• Ability to work independently, in a team setting, with partners, and with the blood center members
• Adept at persuading and influencing behavior toward company’s vision and program growth
• Effective organizational skills and attention to detail
• Proficiency in SQL
• Proficiency in Windows OS and Microsoft Office Suite
• Skills considered a plus: PowerBI, Adobe Suite, ESRI Suite, Python, Azure

WORKING ENVIRONMENT AND CONDITIONS:

Position is based in the office at the Blood Centers of America headquarters in West Warwick, Rhode Island. Approximately 10-20% of overnight domestic travel required.

Job Type: Full-time

Pay: $60,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Compensation package:

• Bonus opportunities

Schedule:

• 8 hour shift

Application Question(s):

• Will you now, or in the future, require sponsorship for employment visa status (e.g. H-1B visa status)?

Education:

• Bachelor's (Required)

Experience:

• Data Analytics: 1 year (Required)

Language:

• English (Required)

Work Location: In person