Company DescriptionOur Client, is an award-winning workplace. They have been recognized by Comparably as #1 CEO, Company Happiness, Benefits, Compensation, Diversity, and more! Not to mention they’ve been awarded by Glassdoor as the 2nd Best US workplace & Best Large Company US CEO in 2018, Wealthfront, and Business Insider. They culture focuses on delivering happiness, our commitment to transparency, and the tangible benefits we provide our employees and our customers.Job DescriptionPOSITION TITLE: Audio Conference DevOps EngineerLOCATION: Phoenix AZ SALARY: Based on ExperienceSPONSORSHIP: No We're looking for a Audio Conference DevOps Engineer to manage the deployment of new release, configure, and troubleshoot SIP servers. Our Audio Conference provides dial-in and callout services for any Audio Conference meetings and has global data centers coverage.Responsibilities:Manage Zoom Audio Conference release deploymentDesign and implement zero-downtime Audio Conference service (99.99%)CI/CD automation to maintain a scalable architecture, work closely with developersExtract monitoring metrics, identify and troubleshoot service issuesResolve escalation tickets from technical supportQualificationsDevelop Ansible playbooks to automate deployment tasksDevelop monitoring metrics with scripting languages like Python and Shell, in platforms such as Zabbix and GrafanaMaintain Git repositories and apply CI/CD with JenkinsIn-depth knowledge of Linux operation commands, config files, and packagesIn-depth knowledge of SIP and RTP tracesManage SBC dial plans configuration for PSTN service providers and enterprise customersManage WebSocket and SSL API integrations setup with large 3rd party Audio Conference partners and resellersManage VoIP network routing, QoS, and firewall policies with NetOps teamManage global Toll and ITFS numbers coverage, capacity, and usageMandarin communication would be a plusGood to Have: DockerKubernetesELK knowledgeCCVPRHCE certificationsAdditional InformationAll your information will be kept confidential according to EEO guidelines.