Description

Why Block Imaging?

When the unexpected happens: an injury, an illness, an accident, the healthcare professionals that diagnose and treat these issues need tools they can rely on. That’s where Block Imaging comes in. If you’re looking to join a team that not only provides a positive work environment, but also creates a real-world impact, the Block Imaging team is worth your consideration.

Job Description

Ensure Block Imaging fulfills commitments, provides a noteworthy customer experience, and manages information within internal systems. Specifically providing sales and administrative support, striving to enhance and integrate systems efficiency, performing accounting and organizational tasks, along with exceptional customer service, all to promote Block Imaging’s financial health. 

Requirements

Objectives:

• To assure that all billable services and parts are billed accordingly and proactively finding previously missed opportunities.
• To find gaps in the current billing process and ensure systems are put in place to avoid misses in the future. 
• Collaborating with patients or customers, third party institutions and other team members to resolve billing inconsistencies and errors.
• To assure timely and accurate communication to/from customers, internal team members, and vendors.
• To assure the needs of customers/vendors are swiftly and accurately addressed, building a relationship of trust with customers and vendors.
• To synergize and enhance systems productivity and utilization throughout sales process.
• To assure the accurate and timely completion of sales and purchasing support duties.
• To represent the company in a professional and positive manner.
• To increase sales and purchasing.

Role Competencies:

• Solution-oriented, flexible, and able to resolve situations with confidence and maturity.
• Solid organization skills that include attention to detail and multitasking ability.
• Analytical skills with the ability to evaluate need and identify options.
• Capable of working within a team and focused on building positive working relationship
• Aptitude and desire to solve problems using initiative and critical thinking skills.
• Exceptional written and verbal communication skills including telephone, writing, and listening.
• Experience in delivering and demanding a high level of customer service.
• Capable of developing and keeping priorities and schedules.
• Proficient in Excel, Word, Outlook, and internet research.
• Salesforce (or other CRM software) experience is preferred

Cultural Fit:

Exhibit the Block Core Values of Honor, Together, Growth, and Integrity. Make choices that contribute to the development and reinforcement of the core values. 

Qualifications:

Education: 

Bachelor's Degree or 2 years administration/accounting experience preferred.

Experience: 

One (1) year of customer service experience in a (B2B) business to business setting or equivalent.

Block Imaging is an Equal Opportunity Employer

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions. 

Benefits and Perks

We live out our mission, People Matter, through the care and benefits we provide our team. 

Health, Vision, Dental & More: Competitive insurance coverage including - medical, dental, and vision coverage. 

Paid Time Off: Full-time team members start at sixteen days of PTO and receive “people matter” days for volunteering in your community.

Profit Sharing: Bonuses to team members based on meeting company profitability goals.

Investment Plan/Budgeting: Investment planning with a variety of options for deferrals and a generous company match. And financial planning tools and training.

Tuition Assistance: After three-months of service, Block Imaging will reimburse 50% of the total cost up to a maximum of $1,000 per calendar year, increasing to $2,500 after two years. This education may include college credit courses, continuing education unit courses, seminars and certification tests that are beneficial to both the team member and the organization.

Paid Parental Leave: Up to three weeks of paid parental leave following a qualified Family and Medical Leave Act (FMLA) qualified and approved leave.

Environment: Casual dress, BBQs, holiday parties, book clubs, lunch-and-learns, and many more community-driven opportunities to bond as a team and grow as an individual.