This is your opportunity to join a health-tech enterprise. Apply your pharmacy expertise in a new and exciting way that offers tremendous growth opportunities and the chance to be a part of a company that is revolutionizing pharmacy care.

This is a full time, on-site role based in Chesterfield, MO

Responsibilities:

• Perform patient outreach to conduct patient enrollment, benefits coordination, financial assistance assessment, insurance verification and arrange delivery
• Provide patient care to accurately support pharma programs and triage to a pharmacist when required
• Place outbound phone calls and receive inbound phone calls to resolve routine and new issues with patients, doctors and insurers
• Document all call information and data discovery according to operating procedures
• Research required information using available resources
• Maintain confidentiality of patient and proprietary information
• Perform all tasks in a safe and compliant manner that is consistent with corporate policies as well as State and Federal laws
• Work collaboratively and cross-functionally between management, the Pittsburgh-based pharmacy, compliance and engineering

Requirements:

• High school diploma or GED required, Bachelor’s degree strongly preferred
• Customer service or inbound call center experience required
• Two year of Pharmacy Experience, having resolved third party claims
• Appropriate industry experience is necessary
• Strong verbal and written communication skills
• Sound technical skills, analytical ability, good judgment, and strong operational focus
• A passion for providing top-notch patient care
• Ability to work with peers in a team effort and cross-functionally
• Strong technical aptitude and ability to learn complex new software
• Must be flexible to work between Monday- Friday, 7:30 am-7:00 pm and Saturday 8:00 am -4:00 pm 
• Full time position, on-site in Chesterfield, MO