Company Description

Blend360 is an acclaimed, forward-thinking Data, Digital Marketing, & AI Solutions Company, dedicated to fueling remarkable outcomes for our Fortune 500 clients. Our trajectory is one of continuous expansion, emerging at the crossroads of cutting-edge analytics, data proficiency, technology, and digital marketing excellence. 

Job Description

We are seeking a Process Improvement Consultant to support our Fortune 100 financial services client in developing and managing strategic visions for process optimization within the Campaign Solutions and Execution Management (CSEM) team. The CSEM team sits within the Enterprise MarOps Solutions team, which is comprised of campaign review and setup teams, data validation and governance teams, and control functions to ensure marketing compliance. 

The Details:

• Location: Hybrid in NYC (3 days per week onsite required)
• Duration: 6-month consulting role
• Benefits: We do offer benefits to our full-time consultants, including Health, Vision, Dental, 401K plan, Life Insurance, Pretax Commuter Benefits, and an incredibly supportive team cheering you on!

What you’ll do:

The consultant will be responsible for identifying and advancing enhancements to the campaign execution process that will improve time to market, reduce complexity, and improve efficiency for campaign execution. This role will be responsible for assessing business needs, evaluating teams’ capacity, creating process flows in Visio, and writing the business requirements. The consultant must be able to function independently, effectively prioritize his/her work, and be willing to bring new ideas to the table.

A large focus for this job will be project managing process improvement initiatives across Enterprise Communication & MarTech Experience (ECMX) and cross-functional teams involved in the end-to-end execution process as well as marketing strategy teams.

This role will:

• Strategic problem solving and critical thinking at a systems level across people, processes, and technology in a dynamic environment.
• Lead strategic projects to drive the efficiency and accuracy of offers going to market.
• Assess the areas of the campaign execution process and marketing capabilities and make recommendations for optimization initiatives.
• Gather feedback from key stakeholders and recommend opportunities for streamlining current processes.
• Manage list of ongoing and future process enhancements
• Prioritize opportunities for improvement to campaign execution based on business impact and team capacity.
• Manage driven projects in collaboration with internal and external stakeholders (Marketing Compliance Review, Offer Governance, Tech, etc.)
• Support change management planning, training, and communication activities.
• Build relationships and collaborate with internal partners to develop best-in-class processes and unlock value for the enterprise.
• Distribute and/or present prioritized list of process enhancements on a set cadence.

Qualifications

• 4 years experience with assessing and designing business processes.
• Proficiency in all MS Office Applications (especially MS Excel, MS Visio, and MS Project)
• Strong executive presence
• Attention to detail with a focus on root cause analysis.
• Ability to work well with ambiguity.
• Ability to establish credibility quickly.
• Ability to independently work with key business partners in Compliance, OPS Risk, Tech, and Marketing
• Ability to translate complex ideas into tactical execution plans.
• Ability to lead cross-divisional teams towards achieving common project goals.
• Ability to handle diverse views while maintaining a position that is best for the enterprise.
• Strong stakeholder and partner relationship-building skills.
• Proven ability to serve as an effective change agent.
• Strong written and verbal communication skills
• Strong PowerPoint presentation skills
• Prior financial services background, ideally within a consulting capacity

Additional Information

This role is not eligible for immigration sponsorship.

The pay range for this role is $50-55 per hour. Actual compensation within the range will be dependent on several factors including but not limited to relevant experience, skills, certifications, training, and location. It is not typical for an individual to be hired at or near the top of the range and determining factors for compensation are considered for each individual circumstance. BLEND360 also offers a competitive benefits program to meet the health and financial well-being of our team and their families. You can look forward to a range of benefits including medical, dental, vision, 401K, PTO, commuter benefits, spending accounts, life insurance, disability coverage, and EAPs.

A diverse workforce is a strong workforce
To deliver growth at BLEND360 and for our clients, we believe as a Talent Solutions Company, we have a responsibility and unique opportunity to positively impact the workforce. Diversity has played a critical role in our history, our growth, and continues to have a profound impact on our success. We are determined to have equality in the workplace, within our team and as an extension of our clients’ team.

BLEND360 is an equal opportunity employer.