Description

Primary Function:

The Technician 1 will be responsible for learning the operational aspects of Foster Lake & Pond Management. The Tech 1 will become familiar with company policies, operations, and software platforms. They will strive to uphold the Core Values and Vision of Foster Lake & Pond Management (FLPM) and show a willingness to learn.

Skills and Qualifications

• This position requires a minimum of a high school degree or GED. An associate degree or related experience in landscaping, environmental management, water resources, fisheries science or stormwater device maintenance is preferred.

• Helpful knowledge and experience include:

• aquatic vegetation management

• freshwater fishery management

• turf establishment and maintenance

• trash and debris removal

• boat operation

• trailering

• electric motor installations

• heavy equipment operation

• Ability to learn and comprehend the function of stormwater devices and the maintenance expected in Operations & Maintenance Manuals.

• Familiarity with computers and general business software is desirable.

• Have the basic ability to operate and maintain hand tools, small equipment and pumps or be willing to learn.

• Ability to follow verbal and written instructions.

• Have a positive attitude, professional behavior, and willingness to do whatever is necessary to complete the job.

• Ability to withstand strenuous physical activities.

• Regularly lift or move up to 80 pounds.

• Comfortable working in and around water and mud.

• Willing to work outdoors in various weather conditions and environmental hazards.

• Have a valid driver’s license.

• Allow FLPM to pull their motor vehicle record (MVR) from the Department of Motor Vehicles (DVM). To be hired person must have an acceptable record.

• Will encounter job sites on both residential and commercial property. The employee may also be exposed to homeowner’s pets.

Capable of traveling and occasional overnight trips may be required

Results

Become proficient in FLPM policies 20%

1. Learn and embody company Core Values within the first 3 months.

2. Learn and embody company Vision Statement within the first 3 months.

3. Read, become familiar with, and sign employee handbook within the first 3 months.

4. Follow policies and procedures written in employee handbook at all times.

5. Abide by FLPM safety policies and participate in scheduled safety meetings.

Must exhibit a willingness to assist and learn all FLPM operations20%

1. Show progress and receive positive feedback in Preventative Maintenance

2. Show progress and receive positive feedback in Construction & Repair Services

3. Show progress and receive positive feedback in Retail

4. Show progress and receive positive feedback in Corrective Maintenance

5. Learn and become proficient in basic equipment maintenance and be able to perform all tasks on the proficiency check list by the end of year one.

6. Learn and become proficient in facility maintenance and be able to perform all tasks on the proficiency check list by the end of year one.

Learn and use company software platforms 20%

1. Use the time app daily and clock into jobs consistently and correctly.

2. Check and respond to Outlook emails daily on working days.

3. Become familiar with our vehicle maintenance system and know how to complete an inspection by the end of your first 6 months.

4. Learn how to use our human resource software effectively within the first 3 months.

5. Check the company calendar daily on workdays and update when necessary.

Participate in training opportunities 20%

1. Attend and pass Stormwater Control Measure (SCM) Inspection and Maintenance Professional certification within the first year of employment.

2. Pass NC aquatic pesticide applicators exam within the first year of employment.

3. Attend at least 1 company led training annually.

Learn and implement effective communication methods 20%

1. Communicate effectively with customers, supervisor, and other FLPM employees at all times.

2. Provide at least 2 pieces of feedback in our company feedback/review software monthly.

3. Respond to company emails within 2 business days.

4. Respond to company texts and phone calls during working hours.

5. Complete self-check ins and other requested human resource items by stated deadline.

Opportunities for growth available based on qualifications and work ethic. Check available positions across various branches in the state if this position does not fit your preferences.

Equal Employment Opportunity Statement:

Foster Lake & Pond Management and Bland Landscaping Company provides equal employment opportunities, prohibiting discrimination and harassment based on various protected characteristics under federal, state, or local laws.

Core Values

Teamwork 17%

1. Assists other teams and co-workers throughout the organization

2. Maintains a positive and respectful attitude with team members

3. Has fun working with our team and accomplishing goals together

Customer Service 17%

1. Genuinely cares about each customer's needs as much as their own

2. Consistently delivers on commitments to build long-term trust with our customers

3. Takes pride in their work and in solving problems for customers

Communication 17%

1. Demonstrates a positive attitude and effective communication in all situations

2. Ensures expectations are clear, well communicated and appropriately documented

3. Communicates changes in schedule proactively, recognizing the importance to team of consistent attendance and punctuality

Accountability 17%

1. Demonstrates personal accountability to our clients

2. Demonstrates personal accountability to co-workers and in fulfilling their role on the team

3. Consistently gives a strong effort and works to become the best at what they do

Integrity 16%

1. Does the right thing, regardless of the situation

2. Can be relied on to perform their job duties honestly and efficiently with minimal supervision

3. Practices honest, responsive communication in all their interactions

Passion 16%

1. Takes pride in their work and displays a desire to be the best at what they do

2. Shows passion for winning, for our organization and our team

3. Takes action when needed, without waiting to be asked