Overview

Summary/Objective

Blackwatch is providing support to help a Federal agency enable an Information Technology (IT) transformation journey while it modernizes its IT systems. Blackwatch ensures mission operations continue by maintaining and operating over 270 legacy systems with 99.7% systems uptime. Blackwatch maintains more than 13,000 Linux and windows servers, VMware, HP-UX, AIX, with a mix of out of support, near end of life, and current supported servers, across two data centers and multiple public clouds. We provide services to approximately 250 DevSecOps Agile Teams maintaining product operations, system stability, and troubleshooting capacity. In addition, while the agency seeks to transition to a modern cloud environment, it continues to employ around 1,900 physical servers and 9,600 virtual servers to support its IT program and makes a major data center transformation. Blackwatch provides vital services in the provision and maintenance of 13,000 resources through a focus on the workflows and methodologies to deliver timely resources to customers, faster, and right sized while ensuring products stay secure and stable by providing engineering and operations and maintenance support for Server Operating Systems, as well as, requirements analysis and design, to ensure adherence to standards and policies. Blackwatch is working to expand and mature the delivery model to support multiple operating systems, serverless, containers and micro-services, that can scale on demand, have high availability, secure, and scalable built into the delivery pipeline ensuring security is built in from the beginning to the end.

Responsibilities

• Monitor system and network device performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future.
• Diagnose, troubleshoot, and resolve Computer, Storage, or other network and system problems, and replace defective components when necessary.
• Build VMWare platform and perform infrastructure management activities related to the VMWare builds.
• Assist with standardization and consolidation of the different environments and perform supporting activities for Dev, Test and Production systems.
• Configure & Manage VMware Infrastructure: ESXi Hosts, VMware HA, DRS Settings, Cluster Groups, VMware
• Update Manager, Resource Pools, Host Profiles, Templates, Configure Data stores & VM Networking, vMotion, Storage vMotion.
• Manage & Monitor & Support Windows AD, Group Policies, McAfee ePO, NTP, DNS, DHCP &IIS Servers.

Qualifications

• Must be able to possess a Public Trust
• Bachelor’s Degree in Computer Science, Networking, Information Technology, or closely related field.
• Ability to occasionally work on-site in Washington, D.C.
• Minimum 5 years of experience with VMWare and VSphere, or general experience with virtual machine/environment management