Job Description:

In this role, you'll join our Continuous Operations Release Environment (CORE) team, providing high-quality, cost-effective cloud solutions to our clients. Be part of a dynamic environment where your expertise in API management and cloud operations will drive significant enhancements in the efficiency and effectiveness of our customers' operations. As a Senior API Management Engineer on our team, you will play a pivotal role in the enterprise deployment of an enterprise API gateway, ensuring optimal performance, reliability, and advancement of our services.

Key Responsibilities:

• Lead the deployment, configuration, and management of the API gateway solution in an enterprise environment.
• Ensure high availability, performance, and scalability of API infrastructure.
• Provide expert-level technical support to customers, resolving complex issues related to API management and cloud infrastructure.
• Collaborate closely with engineering teams to enhance API consumption and integration across various applications.
• Monitor and optimize API performance, identifying and addressing potential scalability and reliability issues.
• Develop and maintain comprehensive documentation and best practices for API management and support.
• Drive continuous improvement initiatives in API strategies and cloud operations.

Education and Experience:

• Bachelor's Degree in IT, Computer Science, or a related technical discipline.
• 7 years of experience in IT, with a strong emphasis on API management, cloud operations, and customer support.
• Proven experience in deploying and managing Kong Enterprise API gateway or similar platforms.

Required Skills:

• In-depth knowledge of enterprise API gateway solution preferably Kong and its integration in cloud environments.
• Expertise in AWS cloud services and infrastructure management.
• Advanced troubleshooting and problem-solving skills, particularly in API and cloud contexts.
• Strong familiarity with Linux distributions (e.g., RedHat, CentOS).
• Proficiency in DevOps practices, Agile/Scrum methodologies, and continuous integration tools (e.g., GitLab CI, Nexus).
• Exceptional communication and collaboration skills, with the ability to lead and mentor junior team members.

US Citizenship Required