Overview :

This roles primary objective is to assist with the execution of various clerical tasks required to effectively manage the gift card program for US retail clients.

This person will spend most of his / her time working on the tasks assigned to them by the US Retail Distribution Account Management team.

Responsibilities :

Support the team with various system updates, including but not limited to :

• New store openings and closings
• Loss prevention updates
• New Item Setup

• Customer Service ticket monitoring / management
• Locating and sending Card Art / images as required
• New item set up
• Managing UPC lists for various partners
• Merchandising project audits
• Implementation projects

Qualifications :

• 90% English level. Effective communication skills : must be fluent in English (both written and verbal)
• Proficient with Microsoft Office Suite
• Ability to prioritize and manage numerous projects on tight deadlines
• High degree of initiative and keen sense of urgency.
• Excellent interpersonal skills, time management, and multi-tasking abilities.
• Associates degree preferred
• 1 years experience in customer service, or administrative support in sales and / or marketing

Last updated : 2024-03-08