Description

BLACKBURN'S is a growing durable medical equipment and pharmacy services provider who is always seeking qualified, dedicated individuals to add to its team atmosphere. Our team strives to provide the best support and services to our customers and we in return will provide a rewarding career with stability and the potential for growth. BLACKBURN'S offers a competitive salary and comprehensive benefits programs to all of our full-time employees as well as competitive paid time off and company paid holidays.

REPORT TO: Branch/Department Manager

HOURS OF WORK: Flexible 8:00 a.m. – 6:00 p.m.

Flexible as required completing paperwork and following up phone calls

OVERALL RESPONSIBILITIES:

• Must Maintain Assistive Technology Professional Certification
• Focus on complex rehab growth within Central and Eastern Pennsylvania markets - both adult and pediatric
• Knowledgeable about all levels of insurances and compensation
• Knowledgeable about paperwork completion and computer information (Rehab Accelerate)
• Knowledgeable about all levels of durable medical, rehab, ramps, and accessibility equipment
• Knowledgeable about all levels of positioning, products available and custom fabrication possibilities
• Knowledgeable about anatomical measurement techniques
• Request Evaluation Equipment as time allows
• Assist in Assembling Evaluation and Patient Owned Equipment as needed
• Assist Repair Team in patient owned and stock chair repairs as needed
• Transport Trial Equipment to Clinical Settings for Completion of Wheelchair Specifications
• Work directly with Clinical staff and client for proper set up of equipment, programming, sizing, accessories, adjustments, training, etc.
• Transport Evaluation Equipment to Patient’s home for Home Assessment
• Complete Patient Evaluation Form comprehensively
• Complete written specifications promptly for timely filing
• Obtain price quotes from manufacturer and assess cost vs. allowable ratio for profitability
• Communicate ongoing transactions to Sales Coordinators for optimal customer servicing
• Document phone calls taken and/or communication with patients, referral sources, etc. in patient file, according to department policy
• Answer client or referral phone calls daily or instruct sales coordinator on how to espond
• Prepare Bid Requests
• Schedule, prepare and/or present inservices as requested by manager
• Market company services, working vertically within referral sources; establish new referral sources
• Assist with Inventory recommendations and physical inventories as requested
• Work directly with Marketing Representative to develop new referral sources or maintain current referrals
• Build and deliver final Rehab Product to client (either at patient home or clinical setting) and fit to client’s anatomical measurements, positioning, or programming needs
• All other duties as assigned by management

CONTINUING EDUCATION:
* Maintain CEU's yearly
* Avail self of audio and video tapes
* Attend workshops, in-services and seminars as requested

Qualifications

MINIMUM QUALIFICATIONS: Assistive Technology Professional Certification. High school or equivalent education required. Post high school education desired, with course of study including anatomy, physiology, and/or orthotics. Individual must be detail oriented and possess excellent communication and human relation skills.