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Quality Service Coordinator
$35k-43k (estimate)
Full Time 1 Month Ago
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Black Diamond Oilfield Rentals is Hiring a Quality Service Coordinator Near Midland, TX

Job Summary:A. SUMMARY

Assists and support in the receiving, recording, and distributing work orders as dictated by supervision by performing the following duties.

QUALIFICATIONS:

● Must be a self starter needing minimum supervision with multi-tasking abilities.

● Must be capable of reading and comprehending work orders, purchase orders, delivery tickets, and prints.

● Must have computer skills, reading, writing, and basic math skills.

● Good verbal communication skills and work closely with fellow employees.

● Individual must be able to follow instructions.

B. JOB RESPONSIBILITIES AND SPECIFIC DUTIES:

● Must be good with Documentation and have good record keeping skills

● Coordinates and facilitates transportation scheduling, order fulfillment, and monitoring throughout.

● Create process improvement solutions to optimize productivity, efficiency, and system accuracy

● Provides the leadership necessary to facilitate process improvements and is able to execute through others.

● Exhibits the company values and is dedicated to meeting the expectations and requirements of customers and growers.

● Strong organizational skills with ability to do multiple tasks and solve problems.

● Need to be dependable, reliable and able to work independently.

● Superior analytical skills

● Posses a thorough understanding of receiving and shipping operations.

● Aptitude to conduct interpersonal interactions, exchange information, persuade, problem solve, and work efficiently under pressure.

● Posses intermediate personal computer skills in the use of Windows, Word and Excel.

● Demonstrate effective verbal and written communications and basic math skills.

● Must be flexible with work schedule, able to work overtime and weekends, travel occasionally, and posses a valid driver’s license.

● Scheduling and Transportation: Through vendor management negotiates and coordinates truck pick up and delivery for customers and inter-company transfers.

● Prepares, job ticket(s), and other reports, forms, records and related paperwork for assigned area.

● Ensures that product output meets established quality policy.

● Ensures established productivity standards are obtained.

● Interacts with other employees in a polite, courteous and productive manner.

● Responsible for adhering to established “Work Rules.”

● Responsible for maintaining a neat, clean and orderly work area.

● Insure all personal protection equipment is monitored and used at all times

● Records information such as name, address, article to be repaired, or service to be rendered.

● Any other duties of a similar or lesser nature as required.

C. QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

● Minimum of 2 years experience as dispatcher.

● Must be a self starter needing minimum supervision with multi-tasking abilities.

● Must be capable of reading and comprehending work orders, purchase orders, delivery tickets, and prints.

● Must have basic computer skills, reading, writing, and basic math skills.

● General knowledge of Black Diamond’s products and services.

● Good verbal communication skills and work closely with fellow employees.

● Individual must be able to follow instructions.

● Values and Ethics: Follows company policies and practices while representing Black Diamond in an ethical and business-like manner in all interactions with truck drivers, government agencies, growers, and customers.

● Customer Responsiveness: Collaborates and effectively communicates with Black Diamond’s Sales team.

● Administrative: Performs data entry, operates printer/scanner and other office equipment as required. Performs other duties as instructed by Operations Manager.

D. CERTIFICATES, LICENSES, REGISTRATIONS:

● None

E. PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

● While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk and sit. The employee is occasionally required to use hands to finger, handle, or feel. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

F. WORK ENVIRONMENT

● The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

● The noise level in the work environment is usually moderate. Ear Plugs shall be worn in marked designated areas.

Job Type: Full-time

Pay: $65,000.00 - $86,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Day shift
  • Weekends as needed

Work setting:

  • In-person
  • Manufacturing facility
  • Office

Ability to Relocate:

  • Midland, TX 79705: Relocate before starting work (Required)

Work Location: In person

Job Summary

JOB TYPE

Full Time

SALARY

$35k-43k (estimate)

POST DATE

04/14/2024

EXPIRATION DATE

05/17/2024

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