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Call Center Representative (Temporary Position)
$35k-44k (estimate)
Temporary | Retail 1 Month Ago
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Black Diamond Experts is Hiring a Call Center Representative (Temporary Position) Near Salt Lake, UT

WHO ARE WE?

Black Diamond Experts is a proud and growing local Utah based residential service company. Our strengths are Electrical, Plumbing, and HVAC. Our goal is to continue dominating Utah’s market by servicing the Wasatch Front and St. George while maintaining a happy and loyal customer base. Our priority is taking care of our employees who are our biggest assets.

Black Diamond Experts is always looking for dependable, eager to learn, tenacious technicians to join our team. Our company understands the importance of growing employees’ skills, having a strong positive culture, and having managers you can depend on. We are constantly improving and being innovative in an ever evolving field. We are looking for employees who are determined to be part of a growing company that’s dependable and here to stay for years to come!

Are you looking for a summer job? Than this is the job for you!!!!!

This is a temporary position for our summer high demand Call Center

WHAT ARE WE LOOKING FOR?

  • Answer incoming calls promptly and professionally
  • Outbound calls to existing customers to schedule, reschedule maintenance appointments or other services.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Excellent verbal and written communication skills
  • Ability to multitask with attention to detail.
  • Proficiency in typing and google docs
  • Maximize your computer skills by working with our CRM ServiceTitan, Spreadsheets, Slack, and more
  • Experience in the Trade Industry is a plus.

This position makes you feel like you're making a difference by helping people when they need Electrical, Plumbing, and HVAC. It is crucial to the success of our company and part of our assurance of customer satisfaction.

This is an on site position at our Salt Lake City shop. No Remote positions are available.

WHAT WE HAVE TO OFFER YOU!

  • Top Wages
  • Paid Training
  • 100% Paid Employee Health Plan
  • 100% Paid Employee Dental Plan
  • Family Health & Dental Plan Contribution
  • Company Paid Life and Accidental Insurance
  • 401k Contribution
  • Paid Time Off, Holiday Pay, and Voluntary Time Off
  • Monthly Company BBQ's and Department Potlucks
  • Weekly opportunity to win Bingo and receive a gift card (This is not a joke!).

Black Diamond Experts has over a decade of experience and a generation of loyal customers. We are committed to superior quality work. If you want to be a part of our successful team and are ready to be a hero, let's chat.

*Regrettably, only those chosen for an interview will be contacted*

Job Summary

JOB TYPE

Temporary

INDUSTRY

Retail

SALARY

$35k-44k (estimate)

POST DATE

03/28/2024

EXPIRATION DATE

05/27/2024

WEBSITE

blackdiamondexpert.com

HEADQUARTERS

Antioch, CA

SIZE

25 - 50

INDUSTRY

Retail

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The job skills required for Call Center Representative (Temporary Position) include Call Center, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Representative (Temporary Position). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Representative (Temporary Position). Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Call Center Representative (Temporary Position) positions, which can be used as a reference in future career path planning. As a Call Center Representative (Temporary Position), it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Representative (Temporary Position). You can explore the career advancement for a Call Center Representative (Temporary Position) below and select your interested title to get hiring information.

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If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Call Center Representative job description and responsibilities

Call center representatives must be professional throughout each phone call and to other call center employees.

02/12/2022: La Crosse, WI

Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.

01/09/2022: High Point, NC

A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.

12/14/2021: Galveston, TX

The representatives should also use their problem-solving skills to resolve customer queries effectively.

01/05/2022: Sioux City, IA

The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.

12/26/2021: Greensboro, NC

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Call Center Representative jobs

Working as a call center representative requires a fast typing ability.

12/22/2021: Orange, CA

Perfect for Call Center Representatives with two to five years of experience.

12/20/2021: Roanoke, VA

Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.

02/10/2022: Greenville, MS

Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.

02/28/2022: Jamestown, NY

Previous call center experience preferred but not required.

12/17/2021: Greenville, MS

Step 3: View the best colleges and universities for Call Center Representative.

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