Position title: Field Service technician

Location: Kansas City, MO

Contract to Hire

Essential Duties and Responsibilities

• Performs installations of all Client product lines at customer's facility to ensure full functionality according to specifications.
• Inspects malfunctioning or damaged equipment to determine nature and scope of problem. Carries out the required repair, replacement, or corrective action necessary to resolve problems.
• Coordinates problem resolution with engineering, manufacturing, and other personnel
• Maintains accurate records of performance reports, expenses, billable hours, and trip reports. Documents cases in CRM database in a timely fashion.
• Provides a communication link between the customer and the company to help ensure that technical support and effective service is provided to the customer.
• Must be able to travel 50 - 70% of the time.

Requirements

• Certification from college or technical school or a minimum of 5 years related experience and/or training.
• Equivalent combination of experience and education.
• HVAC or mechanics experience or industrial electrical experience preferred.
• Software/programming or electronics based interest is a plus.
• Experience with industrial control systems, PLC relay logic and 3 phase motors preferred.

Other Skills And Knowledge

• MS Office (Excel, Outlook)
• CRM software
• Knowledge of Syteline manufacturing software also a plus.
• Bi-lingual Spanish capabilities are useful, but not required.

Job Type: Full-time

Pay: $21.00 per year

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Field Service Technician: 1 year (Preferred)
• HVAC: 1 year (Preferred)
• PLC Relay logic & 3 Phase Motor: 1 year (Preferred)
• CRM software: 1 year (Preferred)

Willingness to travel:

• 75% (Preferred)

Work Remotely:

• No

Speak with the employer
91 5715541050