Order Processing Specialist / Inventory Management

BISS Product Development is a small and growing product development & distribution company located between Mooresville and Statesville, near Troutman, NC. We have a modern office with an open & energetic work environment and an amazing team. We are currently searching for a new team member to fill our Order Processing Specialist / Inventory Management position.

This position plays a key role in the vitality of our business by managing our orders, invoicing, dealing with our business-to-business customer accounts, and managing inventory. The right person for this role will have a strict eye for detail, a thirst for accuracy, and a hunger to excel in the work they do.

Duties / Responsibilities include, but not limited to:

• Work closely with the sales and operations team to ensure all business-to-business (B2B) orders are processed accurately and shipped in a timely manner.
• Use QuickBooks Enterprise to manage all orders, invoices, negotiated pricing, terms, customer data, etc.
• Setup new B2B customers in QuickBooks and manage / update existing customer data.
• Accurately create sales & inventory reports.
• Manage accurate inventory in QuickBooks as well as physical inventory in warehouse.
• Create purchase orders and manage individual items in QuickBooks
• Investigate customer claims and issue credits.
• Answer all B2B customer emails and phone calls in a timely manner.
• Stay up to date on all customer compliance guidelines and communicate any changes to the team. Police these policies and ensure they are being followed.
• Assist warehouse with shipping label creation, BOLs, pallet orders, etc.
• General data processing
• General office work
• Support the warehouse & logistics team.

Requirements and Qualifications:

• Proficiency with QuickBooks. Enterprise Desktop version experience a plus.
• Proficiency in common office software including Microsoft Office or Google Software.
• Strong software and office technology aptitude.
• Strong oral and written communication skills. Able to communicate with B2B customers in a positive way to protect, maintain, and build relationships.
• Strong problem-solving skills with a positive, can-do approach and a willingness to learn.
• High degree of accuracy and attention to detail.
• Detail and deadline oriented.
• Strong analytical and problem-solving skills.
• Self-motivated, honest, ethical and loyal.

As a small company, this position is important to us. You will be a valuable member of our team and the work you do will matter. You won't be just another number and we want to find someone who believes that is important and valuable. Our office works well as a team, and we have the rare fortune of enjoying what we do and who we work with. Everyone gets to "wear a lot of hats" which prevents life from becoming mundane and keeps the work interesting! The environment is upbeat, friendly, and the attire is casual.

To learn more about our company please research our two brands by visiting our two websites: www.stkrconcepts.com and www.riskracing.com

Full Time - In House Position (Not contract, remote, or work from home)

Office Hours: Mon-Fri 8am-5pm

Pay: $18 - $22 per hour (DOE)

Benefits:

• Dental insurance
• Health insurance
• Vision insurance
• Paid time off
• Paid Holidays

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• QuickBooks: 2 years (Required)

Ability to Relocate:

• Troutman, NC 28166: Relocate before starting work (Required)

Work Location: In person