Position Summary

The Associate Territory Manager (ATM) is responsible for providing pneumatic compression devices to patients as prescribed by physicians or referred by therapists. The Associate Territory Manager provides day-to-day support to our Clinical Territory Manager (CTM) working directly with patients and helping grow market sales.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

• Provide pneumatic compression devices for the treatment of chronic diseases
• Understand and demonstrate the benefits of the company’s products to patients, physicians, specialty therapists, and medical professionals
• Present and demonstrate as a subject matter expert in the disease states the company’s products assist in treating including lymphatic and venous and arterial disorders
• Proficient in utilizing and navigating patient information in Salesforce, as well as maximizing the use of all Salesforce tools
• Attend monthly meeting with CTM to review goals, performance and strategy for all sales opportunities
• Expert understanding of the entire patient process and revenue cycle for all insurance payers: including the criteria to qualify patients under CMS guidelines, understand private payer copays, deductibles, and the required documentation
• Follow up with patients post set up and communicate with physicians and therapists regarding patient process and to comply with insurance guidelines
• Ability to determine optimal equipment for individual patient needs
• Demonstrate an understanding of the industry, market and competitor’s products
• Expert understanding of the entire assigned territory and opportunities with routine visibility to offer the company’s products and services
• Effective communication with corporate and administrative staff regarding equipment needs and requirements to ensure timely and accurate delivery of equipment
• Able to demonstrate, train and communicate the proper use of the company’s devices to patients
• Comply with all HIPAA and privacy regulations
• Adhere to laws and best practices in regards to dealing with patients and patient data
• Follow company expense polices
• Complete all administrative tasks in a timely manner consistent with business needs
• Perform other job-related duties as assigned

Minimum Qualifications (Knowledge, Skills, and Abilities)

• Bachelor’s degree or one year minimum of sales experience or equivalent work experience
• A valid driver’s license, automobile insurance, and clean driving record
• Proficient in MS Office, Apple products
• Time management skills
• Excellent telephone skills
• Able to communicate clearly, both verbally and in writing
• Able to work effectively with a wide range of people
• Able to obtain the necessary immunizations and the records required to gain access to the facilities within assigned territory
• Ability and willingness to relocate (usually within 18 month of hire) to an existing or expansion market to be promoted to a CTM

Physical Demands and Work Environment 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

• Must be able to lift 40 pounds, must be able to lift 40 pounds from the floor and lift to waist level
• Must be able to kneel, stoop, climb stairs and reach with hands and arms
• Must be able to travel to healthcare facilities and visit patients in the assigned territory
• Be able to travel within the assigned territory, generally a 2-3 hour radius
• Must be able to travel by the employee’s vehicle daily
• Ability to work remotely, travel to patient’s home or clinic, and work virtually