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Operation manager
bioMerieux Durham, NC
$104k-130k (estimate)
Full Time | Ancillary Healthcare 3 Weeks Ago
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bioMerieux is Hiring an Operation manager Near Durham, NC

Customer Service Operations Project Manager

Location : Durham, NC, United States

Position Type : Unfixed Term

Job Function : Customer Service

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A family-owned company, bioMerieux has grown to become a world leader in the field of in vitro diagnostics . For almost 60 years and across the world, we have imagined and developed innovative diagnostics solutions to improve public health .

Today, our teams are spread across 44 countries and serve 160 countries with the support of a large distribution network.

Description

Position Summary :

Ensure execution and delivery of project objectives in adherence with the Customer Service Organization, through management of all project dimensions : Scope, Time, Cost, Quality, Performance.

Lead business impactful projects to achieve quality and efficiency goals. Coordinate with cross functional leaders / stakeholders to drive project implementation and provide executive summaries to Senior Leadership.

Drives successful delivery of complex implementation projects (I,E., Business process improvement, product quality enhancements and product software deployments) on time and within budget, resulting in cost savings and gained efficiencies within the Customer Service Organization.

Primary Responsibilities :

  • Leverage Project Management tools and critical thinking skills to develop strategy, timelines, and implementation plans
  • Drive the assessment of current business projects and workflows to develop proposals for process improvement to Senior Leadership
  • Define project objectives, requirements, and assumptions necessary to structure a project or activity.
  • Drive the process to Identify, prioritize, and proactively monitor changes that may affect the project.
  • Lead direct communication with major stakeholders throughout each project, recommend scope and milestones changes as needed for best outcomes.
  • Maintain authority and control of projects while ensuring accountability of all stakeholders.
  • Manage projects within established scope, schedule, and budget while meeting and exceeding project management standards.
  • Identify and implement change management in response to business drivers.
  • Set routine meetings with leaders to understand new projects that should fall in scope for oversight
  • Monitor future global projects that may impact the Customer Service Organization and forecast local impacts to ongoing projects

Education, Skills, & Experience :

  • Bachelor's Degree in Project Management, Science or Business related fields with 3 years managing projects OR
  • High school diploma / GED with 7 years of experience managing projects.
  • Project Management certification is preferred but not required.
  • Experience with Salesforce or similar CRM tools preferred
  • Experience with project management software tools (such as JIRA, Asana, Microsoft Project, Clarizen)
  • Experience in following, maintaining, and improving the implementation methodology

Please be aware that recruitment related scams are on the rise. Fraudulent job postings are being placed on other websites, and individuals posing as bioMerieux Talent Acquisition team members are reaching out via email or text message in an attempt to collect your personal and confidential information.

In some cases, these scammers are also conducting bogus interviews prior to extending fraudulent offers of employment. Beware of individuals reaching out using general phone numbers and non-bioMerieux email domains (i.

e. Hotmail.com, Gmail.com, Yahoo.com, etc.). If you are concerned that an interview experience or offer of employment might be a scam, please make sure you are searching for the posting on our careers site https : / / careers.

biomerieux.com / or contact us at emailprotected .

BioMerieux Inc. and its affiliates are Equal Opportunity / Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Please be advised that the receipt of satisfactory responses to reference requests and the provision of satisfactory proof of an applicant's identity and legal authorization to work in the United States are required of all new hires.

Any misrepresentation, falsification, or material omission may result in the failure to receive an offer, the retraction of an offer, or if already hired, dismissal.

If you are a qualified individual with a disability, you may request a reasonable accommodation in BioMerieux's or its affiliates' application process by contacting us via telephone at (385) 770-1132, by email at emailprotected , or by dialing 711 for access to Telecommunications Relay Services (TRS).

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Last updated : 2024-05-20

Job Summary

JOB TYPE

Full Time

INDUSTRY

Ancillary Healthcare

SALARY

$104k-130k (estimate)

POST DATE

05/22/2024

EXPIRATION DATE

05/27/2024

WEBSITE

na.biomerieus.com

HEADQUARTERS

Durham, NC

SIZE

<25

INDUSTRY

Ancillary Healthcare

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The following is the career advancement route for Operation manager positions, which can be used as a reference in future career path planning. As an Operation manager, it can be promoted into senior positions as a Senior Operations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Operation manager. You can explore the career advancement for an Operation manager below and select your interested title to get hiring information.

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If you are interested in becoming an Operation Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Operation Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Operation Manager job description and responsibilities

A operations managers supervise, hire, and train employees, manage quality assurance programs, strategize process improvements, and more.

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Operations managers are ultimately responsible for maintaining and increasing the efficiency of a business, agency, or organization.

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Operation managers communicate with stakeholders, vendors, managers, and the board of directors.

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Hitting financial targets and making deadlines are crucial responsibilities of the operations manager.

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Operations managers are directly responsible for the production of goods or provision of services.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Operation Manager jobs

From hospitals to banks and retail stores, just about every organization needs an operations manager to run the day-to-day business.

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Operations managers are usually experienced leaders.

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Oversee numerous departments at once.

02/10/2022: Saint Louis, MO

Operations managers need to constantly develop their skills.

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Operations managers usually have to oversee almost every department of a business.

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Step 3: View the best colleges and universities for Operation Manager.

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