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Customer Service Operations Project Manager
Location : Durham, NC, United States
Position Type : Unfixed Term
Job Function : Customer Service
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A family-owned company, bioMerieux has grown to become a world leader in the field of in vitro diagnostics . For almost 60 years and across the world, we have imagined and developed innovative diagnostics solutions to improve public health .
Today, our teams are spread across 44 countries and serve 160 countries with the support of a large distribution network.
Description
Position Summary :
Ensure execution and delivery of project objectives in adherence with the Customer Service Organization, through management of all project dimensions : Scope, Time, Cost, Quality, Performance.
Lead business impactful projects to achieve quality and efficiency goals. Coordinate with cross functional leaders / stakeholders to drive project implementation and provide executive summaries to Senior Leadership.
Drives successful delivery of complex implementation projects (I,E., Business process improvement, product quality enhancements and product software deployments) on time and within budget, resulting in cost savings and gained efficiencies within the Customer Service Organization.
Primary Responsibilities :
Education, Skills, & Experience :
Please be aware that recruitment related scams are on the rise. Fraudulent job postings are being placed on other websites, and individuals posing as bioMerieux Talent Acquisition team members are reaching out via email or text message in an attempt to collect your personal and confidential information.
In some cases, these scammers are also conducting bogus interviews prior to extending fraudulent offers of employment. Beware of individuals reaching out using general phone numbers and non-bioMerieux email domains (i.
e. Hotmail.com, Gmail.com, Yahoo.com, etc.). If you are concerned that an interview experience or offer of employment might be a scam, please make sure you are searching for the posting on our careers site https : / / careers.
biomerieux.com / or contact us at emailprotected .
BioMerieux Inc. and its affiliates are Equal Opportunity / Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
Please be advised that the receipt of satisfactory responses to reference requests and the provision of satisfactory proof of an applicant's identity and legal authorization to work in the United States are required of all new hires.
Any misrepresentation, falsification, or material omission may result in the failure to receive an offer, the retraction of an offer, or if already hired, dismissal.
If you are a qualified individual with a disability, you may request a reasonable accommodation in BioMerieux's or its affiliates' application process by contacting us via telephone at (385) 770-1132, by email at emailprotected , or by dialing 711 for access to Telecommunications Relay Services (TRS).
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Last updated : 2024-05-20
Full Time
Ancillary Healthcare
$104k-130k (estimate)
05/22/2024
05/27/2024
na.biomerieus.com
Durham, NC
<25
Ancillary Healthcare
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