Key Responsibilities:

• Empower scientists by training on instrument use, assay development and data analysis for Protein Simple’s instruments and software
• Provide on- and off-site customer training and support on Bio-Techne instruments and software, including both preventative/scheduled support and unexpected troubleshooting support
• Develop, maintain, and nurture positive relationships with customers in assigned territory
• Foster increased product usage, support sales efforts through technical presentations and product demonstrations
• Accompany Sales Representatives in customer laboratories to provide technical and applications assistance
• Provide post-sales assay development and troubleshooting support for customers in-person, via phone and email
• Travel to customer laboratories to provide support
• Contribute customer feedback to marketing, product development and software teams
• Assist in creation and review of technical literature and training resources
• Create and maintain customer support information using our CRM (SalesForce)
• Communicate effectively with customers and team members
• Independently manage scheduling and travel coordination to ensure all customer visits are completed in an efficient and timely manner

• Minimum BS/BA degree in biochemistry, bioengineering, pharmaceutical sciences, biology or a related life science field.
• MS/PhD and Field Applications Scientist experience is preferred
• Minimum 5 years hands-on experience with protein characterization assays is required

Knowledge, Skills, and Abilities:

• Strong understanding of various protein analysis techniques including western blots and capillary electrophoresis is desired
• Substantial knowledge of current scientific literature and life science methods and applications
• Proven record working efficiently both in a team environment and independently is required; previous experience providing Field Applications/Technical support is a plus
• Ability to multi-task and prioritize is required
• Excellent time management, organizational, verbal and written communication skills
• Experience in training and teaching
• Ability to travel 50% of the time as customer needs dictate 

Why Join Bio-Techne:

• We offer competitive salaries along with extensive medical, vision, and dental plans for you and your family starting on day one!
• We invest in our employees’ financial futures through 401k matching and an employee stock purchase plan.
• We help our employees develop their careers through mentorship, promotional opportunities, training and development, internship programs, and more.
• We offer employee resource groups, volunteer paid time off, employee events, and charity drives to build a culture of caring and belonging.
• We foster a culture of empowerment and innovation, where employees feel valued and encouraged to bring their new ideas to the table.

Bio-Techne is an E-Verify Employer in the United States.