Company

Binbox Inc. is an innovative technology company that is revolutionizing short-term storage solutions for people on the go. We are growing fast and you can find us in multiple markets, including office spaces, sports venues and arenas. With our tech, any customer with a cellphone and our Binbox app (iOS and Android) can locate one of our locker spaces, then rent and store their items safely and securely for the duration of an event. In addition to cool technology, most importantly our mission is to enable a friendly and seamless customer experience.

Responsibilities

• Be able to travel to the following locations:
• CHS - CHASE Stadium (Inter Miami CF Soccer) - Priority
• HRS - Hard Rock Stadium (Miami Dolphins & Miami Hurricanes Football) - Priority
• KCM - Kaseya Center (Miami Heat Basketball & Concerts)
• MPM - loanDepot Park (Miami Marlins Baseball & Concerts)

Setting up and tearing down of any of the venues (as listed in the job post) or rental space for the day, including uncovering and covering lockers (tarps), moving lockers (when needed), setting up and later tearing down 10x10 or 10x20 tents, tables and chairs.

• Inspecting and test machinery to detect malfunctions.
• Communicate equipment problems to the manager as needed.
• Providing positive, proactive support to customers who are scanning the QR codes, downloading the Binbox app and completing rental transactions.
• Helping customers navigate to the locker area, creating traffic flow for ease of entering and exiting the space.
• Handling multiple customers at one time while ensuring our product is up to standard for each event.
• Performing basic maintenance such as changing batteries, adjusting locker doors and adjusting locks.
• Working independently or with a team depending on the size of the event.
• Ensure nightly reports and logs are up to date before closing out the event.
• Able to work afternoons, evenings, weekends and holidays - 80% of the venue event schedule.
• Standing & attentive for most of the event(s).

Qualifications

• At least 18 years old
• Authorized to work in the US
• Flexible to both remain onsite outdoors for the duration of your shift and to stay until event responsibilities are concluded, as some events may run longer than scheduled
• Ability to lift/push up to 50 pounds on your own and walk and stand for periods of time
• Reliable, Professional, and Positive towards customers & staff members
• Supportive & Proactive
• Technical familiarity with downloading iOS and Android app technology, in order to problem-solve and assist customers with rental transactions
• Ability to test, troubleshoot and use tools to adjust and repair product

Preferred Experience

• Bilingual - Spanish & English
• Customer service 1 years
• Experience with iOS (Apple software)
• Basic maintenance experience - using tools

Hourly Rate/Salary

• $16.50 - $18.00 per hour

Benefits

• Flexible schedule

Disclaimer

Binbox may need to change an individuals work schedules on either a short-term or long-term basis to accommodate the needs of the business.

Job Type: Part-time

Pay: $18.00 - $20.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• Day shift
• Holidays
• Night shift
• Weekends as needed

Application Question(s):

• Are you at least 18 years of age?
• Do you have access to an iPhone or iPad?
• Are you able to work outdoors during mornings, afternoons, evening, weekends, and holiday hours?

Language:

• Spanish (Preferred)

Work Location: In person