JOB DESCRIPTION

COMPUTER TECHNICIAN

Purpose Statement

The job of Computer Technician was established for the purpose/s of maintaining computer and network equipment in a safe and functional operating condition; meeting the technology needs of the district; documenting information; and resolving immediate operational and/or safety concerns.

This job is distinguished from similar jobs by the following characteristics: Must be dependable, have good physical condition, and ability to learn new technology and software.

This job reports to Supervisor of Information Systems Technology (IST)

Essential Functions

• Assesses malfunctions of computer hardware and/or software applications, for the purpose of determining appropriate actions to maintain computer and network operations.

• Coordinates with administration and other trades for the purpose of completing projects/work orders efficiently.

• Inspects computer and network equipment requiring specialized computer repair and troubleshooting skills for the purpose of identifying and verifying repair needs, such as servers, desktop/laptops, printers, cameras, and wireless access points; as well as replacing defective parts and the re-installation of software as needed in Lan and Wan network systems.

• Installs computer and network equipment requiring specialized computer and network skills for the purpose of maintaining safe and effective computer labs and networks.

• Performs other related duties, as assigned, for the purpose of ensuring the efficient and effective functioning of the work unit and be able and willing to learn the other equipment the IST services as well as any future equipment and software the department may acquire in the future.

• Plans installation of computers and network equipment for the purpose of meeting the technology needs of the organization.

• Prepares documentation (e.g. work orders, equipment movement sheets, time sheets, and materials lists) for the purpose of providing written support and/or conveying information.

• Procures equipment, supplies and materials for the purpose of maintaining availability of required items and completing jobs efficiently.

• Repairs computers, peripherals, network equipment and software, requiring specialized computer and electronics repair skills for the purpose of maintaining computer and network equipment in a safe and functional operating condition.

• Requests quotations for the purpose of providing cost information, purchasing and securing items.

• Transports various items (e.g. tools, equipment, supplies, etc.) for the purpose of ensuring the availability of materials required at job site.

Job Requirements: Minimum Qualifications

Skills, Knowledge and Abilities

SKILLS are required to perform single, technical tasks with a need to periodically upgrade skills in order to meet changing job conditions. Specific skill-based competencies required to satisfactorily perform the functions of the job include: adhering to safety practices,preparing and maintaining, accurate records, using pertinent software applications, troubleshooting software and hardware problems.

KNOWLEDGE is required to perform basic math, including calculations using fractions, percents, and/or ratios; read a variety of manuals, write documents following prescribed formats, and/or present information to others; and understand complex, multi-step written and oral instructions. Specific knowledge-based competencies required to satisfactorily perform the functions of the job include: safety practices and procedures, working knowledge of software, hardware, and office equipment.

Job Description: Computer Technician Printed: 7/31/2008 Page 1
Revised: 11/16/2020

ABILITY is required to schedule activities; gather, collate, and/or classify data; and consider a variety of factors when using equipment. Flexibility is required to work with others; work with data utilizing specific, defined processes; and utilize equipment under a variety of conditions for multiple purposes. Ability is also required to work with a diversity of individuals and/or groups; work with data of widely varied types and/or purposes; and utilize a wide variety of types of job-related equipment. Problem solving is required to analyze issues and create action plans. Problem solving with data requires independent interpretation of guidelines; and problem solving with equipment is moderate to significant. Specific ability-based competencies required to satisfactorily perform the functions of the job include: adapting to changing work priorities displaying mechanical aptitude maintaining confidentiality meeting deadlines and schedules setting priorities working as part of a team working with detailed information/data working with frequent interruptions.

Responsibility

Responsibilities include: working under direct supervision using standardized routines; directing other persons within a small work unit; and operating within a defined budget. Utilization of some resources from other work units may be required to perform the job's functions. There is a continual opportunity to impact the organization’s services.

Working Environment

The usual and customary methods of performing the job's functions require the following physical demands: significant lifting, carrying, pushing, and/or pulling; significant climbing and balancing; significant stooping, kneeling, crouching, and/or crawling; and significant fine finger dexterity and responsible use of job place equipment and vehicles. Generally the job requires 20% sitting, 10% walking, and 70% standing. The job is performed under minimal temperature variations and in a generally hazard free environment.

Experience Job related experience is required.

Education Community College or Vocational School degree with study in job related area.

Equivalency None Specified

Required Testing Certificates & Licenses
Pre-employment Proficiency Test

Valid Driver’s License,

Basic Electronic Degree,

Possibly certification in specific program and software dynamics as needed in IST.

Continuing Educ. / Training Clearances
Continuing Education Criminal Justice Fingerprint/Background Clearance

FLSA Status Approval Date Salary Grade

Non Exempt

Job Description: Computer Technician Printed: 7/31/2008 Page 2
Revised: 11/16/2020

Job Type: Full-time

Pay: From $15.98 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• Associate (Preferred)

Experience:

• Windows: 1 year (Preferred)
• Customer Service: 1 year (Preferred)

Work Location: In person