Front of House Assistant Manager Job Description:

The Front of House Assistant Manager is responsible for the day-to-day operation and management of the restaurant and bar. They are responsible for supervising front of house staff and for reporting to the
General Manager, Assistant General Manager and Ownership.

• Manage a team of front of house staff including scheduling, training, and general supervision
• Oversee that all opening and closing duties of the outlets are completed correctly and that cleanliness and maintenance are maintained
• Responsible for daily deposits, and the correct operation of the POS systems
• Balancing of all daily and nightly cash drawers and POS
• Inventory and maintenance of par levels for front of house items
• Providing excellent customer service to guests and excellent leadership to employees
• Enforce and monitor all health, safety, and sanitation standards in their area
• Handle guest complaints according to provided guidelines
• Work closely with the Back of House Manager to provide a seamless experience
• Will report directly to the General Manager, Assistant General Manager and Ownership
• Responsible for quality assurance of products leaving their outlets

The purpose of the Front of House Assistant Manager is to assist the General Manager and Assistant General Manager in all aspects of the main restaurant. They provide a more detailed supervisory eye on the specifically Front of House operations.

Job Specification:

• 1 years restaurant experience, with significant experience with bar operations a plus.
• Excellent customer service and interpersonal skills
• Organized and capable of multi-tasking with attention to detail
• Knowledge of Microsoft applications including word and excel
• High standards of personal hygiene and personal appearances
• Ability to be on feet for several hours at a time
• Experience using POS systems preferred
• Servsafe training preferred

Job Type: Full-time

Pay: $60,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Flexible spending account
• Health insurance
• Paid time off

Experience level:

• 1 year

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person