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Develop and implement effective negotiation strategies, identifying and documenting "patterns" to enhance our repeatable process Deliver exceptional customer experiences, setting expectations, and exceeding service standards Document customer interactions and negotiation journeys in our CRM Collaborate with team members to share best practices and drive process improvements Fast-Track to Team Supervisor : Achieve exceptional performance metrics and demonstrate leadership potential within the first 6 months Take on additional responsibilities, mentoring team members and contributing to team strategy Collaborate with senior management to develop and implement team goals and objectives Lead by example, driving a culture of excellence and customer-centricity Requirements : 2 years of experience in customer-facing roles, preferably in sales or negotiation Proven track record of success in a fast-paced, goal-driven environment Excellent communication, negotiation, and problem-solving skills Ability to work in a dynamic team environment and adapt to changing priorities Strong desire to lead and develop others, with a passion for customer experience What We Offer : Competitive salary and benefits package Clear career progression and professional development opportunities Collaborative, dynamic work environment Recognition and rewards for outstanding performance Professional development and leadership training If you're ready to accelerate your career and make a meaningful impact, apply now to join our team! Powered by JazzHR
Last updated : 2024-05-05
Full Time
Investment Management
$58k-83k (estimate)
05/06/2024
05/09/2024
billshark.com
MEDWAY, MA
25 - 50
2015
Private
<$5M
Investment Management
Billshark provides bill negotiation services to help consumers reduce monthly bills on cable, satellite TV, wireless phone and internet.
The job skills required for Outbound supervisor include Leadership, Problem Solving, Process Improvement, Mentoring, Professional Development, CRM, etc. Having related job skills and expertise will give you an advantage when applying to be an Outbound supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Outbound supervisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Outbound supervisor positions, which can be used as a reference in future career path planning. As an Outbound supervisor, it can be promoted into senior positions as an Outbound Contact Center Senior Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Outbound supervisor. You can explore the career advancement for an Outbound supervisor below and select your interested title to get hiring information.