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2 Outbound supervisor Jobs in Hopkinton, MA

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BillShark
Hopkinton, MA | Full Time
$58k-83k (estimate)
1 Week Ago
BillShark
Hopkinton, MA | Full Time
$45k-56k (estimate)
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Outbound supervisor
BillShark Hopkinton, MA
$58k-83k (estimate)
Full Time | Investment Management 1 Week Ago
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BillShark is Hiring an Outbound supervisor Near Hopkinton, MA

Develop and implement effective negotiation strategies, identifying and documenting "patterns" to enhance our repeatable process Deliver exceptional customer experiences, setting expectations, and exceeding service standards Document customer interactions and negotiation journeys in our CRM Collaborate with team members to share best practices and drive process improvements Fast-Track to Team Supervisor : Achieve exceptional performance metrics and demonstrate leadership potential within the first 6 months Take on additional responsibilities, mentoring team members and contributing to team strategy Collaborate with senior management to develop and implement team goals and objectives Lead by example, driving a culture of excellence and customer-centricity Requirements : 2 years of experience in customer-facing roles, preferably in sales or negotiation Proven track record of success in a fast-paced, goal-driven environment Excellent communication, negotiation, and problem-solving skills Ability to work in a dynamic team environment and adapt to changing priorities Strong desire to lead and develop others, with a passion for customer experience What We Offer : Competitive salary and benefits package Clear career progression and professional development opportunities Collaborative, dynamic work environment Recognition and rewards for outstanding performance Professional development and leadership training If you're ready to accelerate your career and make a meaningful impact, apply now to join our team! Powered by JazzHR

Last updated : 2024-05-05

Job Summary

JOB TYPE

Full Time

INDUSTRY

Investment Management

SALARY

$58k-83k (estimate)

POST DATE

05/06/2024

EXPIRATION DATE

05/09/2024

WEBSITE

billshark.com

HEADQUARTERS

MEDWAY, MA

SIZE

25 - 50

FOUNDED

2015

TYPE

Private

REVENUE

<$5M

INDUSTRY

Investment Management

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About BillShark

Billshark provides bill negotiation services to help consumers reduce monthly bills on cable, satellite TV, wireless phone and internet.

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The following is the career advancement route for Outbound supervisor positions, which can be used as a reference in future career path planning. As an Outbound supervisor, it can be promoted into senior positions as an Outbound Contact Center Senior Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Outbound supervisor. You can explore the career advancement for an Outbound supervisor below and select your interested title to get hiring information.