Under general supervision, assists in the delivery of patientcare/treatment and provides clerical and administrative support. Works collaborativelywith the Physician, Advanced Practice Providers (APPs), RN, LPN, and otherdepartmental personnel to meet the physical, psychosocial, educational, andspiritual needs of the patient and family.

Essential Job Functions

• Supports and models behaviors consistent with BillingsClinic’s mission, vision, values, code of business conduct and serviceexpectations. Meets all mandatory organizational and departmental requirements.Maintains competency in all organizational, departmental and outside agencystandards as it relates to the environment, employee, patient safety or jobperformance.
• Prepares room, equipment and supplies as dictated by aparticular examination, patient’s needs, and Billings Clinic exam and procedureroom cleaning guidelines.
• Assists with patient scheduling of appointments,diagnostic tests, treatments, procedures, and surgery. May assist withregistration and/or collection of co-pays.
• Screens incoming telephone calls for appropriatereferrals to nurse, physician and/or APP.
• Orders and maintains clinical and office supplies andequipment as directed.
• Maintains patient files, records and other information.Adheres to confidentiality requirements.
• Compiles statistical data for reports as directed.
• Attends required meetings and participates incommittees as requested.
• Receives and prepares patient for examination andtreatment as directed. Obtains and records history and vital signs. May assistin preparing for minor procedures and physical exams. Charts and documents inmedical record. Collects and appropriately labels laboratory specimens asneeded per organization and department standards.
• Cleans and disinfects equipment per Billings Clinicinfection control guidelines.
• May administer various vaccines per departmentstandards/needs and individual employee leveling grid.
• Provides instruction to patients as directed byphysician, APP or as documented in department policies and procedures.
• Performs all other duties as assigned or as needed tomeet the needs of the department/organization.
• May assist physicians and APPs in preparing for minorprocedures and physical exams.
• Administers medications according to departmentapproved grid and guidelines; once department requirements and requiredtraining have been met.
• May perform patient care tasks to include but notlimited to stitch and staple removal, application of dressings, ear lavage,splints and casts, etc. after demonstrated competency.