The Clinical Coordinator assists the Manager and/or Director in providing leadership and management within the assigned department(s). The Clinical Coordinator is responsible and accountable for the coordination of the 24 hour/7 day a week operational and clinical activity. Responsibilities include but are not limited to personal management to include clinical personnel selection, orientation/training, scheduling, development/mentoring, performance appraisals, coaching and counseling, disciplinary actions, patient/resident care delivery, physician relationships, intradepartmental and interdepartmental activities, quality control and process improvement activities, regulatory compliance and fiscal control. Assists in the development of policies and procedures. Utilizes current evidence-based practice to promote timely standard advancement. In the absence of the Manager/Director, may assume responsibility and accountability for 24-hour management of the assigned department(s).

Essential Job Functions

• Supports and models behaviors consistent with Billings Clinic’s mission, vision, values, code of business conduct and service expectations. Meets all mandatory organizational and departmental requirements. Maintains competency in all organizational, departmental and outside agency standards as it relates to the environment, employee, patient safety or job performance.
• Assists Manager/Director with the development, implementation and maintenance of organizational/departmental policies, procedures, goals and objectives to ensure safe, high quality patient/resident care.
• Participates in the development of and assists with implementation of an education plan that addresses individual and departmental needs. Directs the orientation and training of new staff and ensures ongoing education Utilizes evidence based practice supported by nursing research.
• Fosters an environment in which staff can realize personal growth and development through active participation in departmental decisions, Shared Governance and opportunities for professional growth.
• Participates in both short- and long-term planning for departmental functions, budgetary processes and fiscal control. Maximizes resources; anticipates and responds to the needs of the department.
• Organizes ongoing communication with the interdisciplinary team, regarding aspects of patient/resident care and department(s) functions. Maintains and displays an appropriate degree of clinical expertise as a Registered Nurse/Registered Respiratory Therapist.
• Utilizes performance improvement principles to assess and improve the quality of patient/resident care. Incorporates the Magnet Model in transforming the work environment and quality of nursing care.
• Maintains competency in all organizational, departmental and outside agency environmental, employee or patient safety standards relevant to job performance.
• Performs other duties as assigned or as needed to meet the needs of the department/organization.