You'll want to join Billings Clinic for our outstanding quality of care, exciting environment, interesting cases from a vast geography, advanced technology and educational opportunities. We are in the top 1% of hospitals internationally for receiving Magnet® Recognition consecutively since 2006.

And you'll want to stay at Billings Clinic for the amazing teamwork, caring atmosphere, and a culture that values kindness, safety and courage. This is an incredible place to learn and grow. Billings, Montana, is a friendly, college community in the Rocky Mountains with great schools and abundant family activities. Amazing outdoor recreation is just minutes from home. Four seasons of sunshine!
You can make a difference here.

About Us
Billings Clinic is a community-owned, not-for-profit, Physician-led health system based in Billings with more than 4,700 employees, including over 550 physicians and non-physician providers. Our integrated organization consists of a multi-specialty group practice and a 304-bed hospital. Learn more about Billings Clinic (our organization, history, mission, leadership and regional locations) and how we are recognized nationally for our exceptional quality.
Your Benefits
We provide a comprehensive and competitive benefits package to all permanent full-time employees (minimum of 24 hours/week), including Medical, Dental, Vision, 403(b) Retirement Plan with employer matching, Defined Contribution Pension Plan, Paid Time Off, employee wellness program, and much more. Click here for more information or download the Employee Benefits Guide.

Magnet: Commitment to Nursing Excellence
Billings Clinic is proud to be recognized for nursing excellence as a Magnet®-designated organization, joining only 97 other organizations worldwide that have achieved this honor four times. The re-designation process happens every four years. Click here to learn more!

Pre-Employment RequirementsAll new employees must complete several pre-employment requirements prior to starting. Click here to learn more!

Pharmacy Technician Supervisor - Specialty Pharmacy
SPECIALTY PHARMACY (Specialty Pharmacy)
req7338
Shift: Day
Employment Status: Full-Time (.75 or greater)
Hours per Pay Period: 1.00 = 80 hours (Non-Exempt)
Starting Wage DOE: $25.68 - 30.17

The Pharmacy Technician Supervisor assists the Manager and/or Lead Pharmacist in providing leadership and management within the assigned department(s). Will supervise pharmacy technician staff within a pharmacy department. The Pharmacy Technician Supervisor is responsible and accountable for the coordination of the operational activities. Responsibilities include but are not limited to personal management to include personnel selection, orientation/training, development/mentoring, performance appraisals, coaching and counseling, disciplinary actions, patient care delivery, quality control and process improvement activities, regulatory compliance, accreditation support, software implementation, and fiscal control. Assists in the development of policies and procedures. In the absence of the Manager/Lead Pharmacist, may assume responsibility and accountability for management of the assigned department(s).

Essential Job Functions

• Works in conjunction with Manager/Lead Pharmacist in various activities involving the daily direct supervision of technician functions.
  * Provides leadership within the assigned department(s) in the accomplishment of organizational/departmental goals and objectives. Assist department to meet operational targets and drive growth and efficiency.
  * Maintain consistency with the department and establish priorities. Assign workloads and coordinate coverage.
  * Performs the functions of interviewing, scheduling and coaching/counseling. Assists Manager/Lead Pharmacist in hiring, performance appraisals, disciplinary up to and including discharge as coordinated with the Manager or Director and Human Resources. Responsible for adhering to established human resource management policies and procedures.
  * Trains new and existing staff. Develops and maintains training documents and competencies
  * Participates in the development of and assists with implementation of an education plan that addresses individual and/or departmental needs. Conducts regular staff meetings and directs the orientation and training of new staff and provides on-going education to staff. Creates an environment in which personnel can realize personal growth and development through active participation in departmental decisions, opportunities for professional growth and consistent application of personnel policies.
  * Plans appropriate staffing practices by maximizing the utilization of resources; forecasts and anticipates the personnel needs of department(s) with regard to fluctuations in the workload and productivity standards; maintains staffing at agreed upon budgetary standards.
  * Assists Lead Pharmacist/Manager with the development, implementation and maintenance of departmental policies, procedures, job aids and practices to ensure quality of care and a safe environment for patients.
  * Organizes ongoing communication between all health care providers regarding aspects of patient care and department(s) functions. Acts to resolve conflicts in a timely manner. Acts as second level authority for complaint resolution and troubleshooting.
  * Participates in both short and long term planning for departmental functions and budgetary processes and fiscal control.
  * Maintains competency in all organizational, departmental and outside agency regulations relevant to job performance and ensures staff adherence to the same. Monitors and ensures compliance with quality and regulatory standards. Prevents, minimizes and/or corrects risks to patients. Investigates unusual occurrences and follows appropriate procedure.
  * Utilizes process improvement principles to assess and improve the quality of patient care. Develops quality initiatives as appropriate based on patient satisfaction scores, medication error data, employee satisfaction scores, regulatory compliance, and/or other issues as identified.
  * Identifies needs and sets goals for own professional growth and development, meets all mandatory system/departmental educational requirements.
  * Ensures consistency, efficiency and accuracy in pharmacy technician processes.

Minimum Qualifications
Education

High school graduate or equivalent and be at least 18 years old

Experience

Prior leadership experience, preferred

Billings Clinic Level 2 or 3 Certified Pharmacy Technician experience, preferred

Prior pharmacy technician experience in hospital, retail or specialty pharmacy, preferred

Certifications and Licenses

Current Montana state certification and any national certification approved by the Montana State Board of Pharmacy and meet requirements to maintain national certification which requires completion of 20 hours continuing education and payment of the appropriate fee every two years

PTCB advanced certification as a Certified Pharmacy Technician (CPht); If does not have upon hire, but obtain within 1 year, preferred

Billings Clinic is Montana's largest health system serving Montana, Wyoming and the western Dakotas. A not-for-profit organization led by a physician CEO, the health system is governed by a board of community members, nurses and physicians. Billings Clinic includes an integrated multi-specialty group practice, tertiary care hospital and trauma center, based in Billings, Montana. Learn more at www.billingsclinic.com/aboutus

Billings Clinic is committed to the principles of Equal Employment Opportunity. All policies and processes are designed toward achieving fair and equitable treatment of all employees and job applicants. Employees are encouraged to discuss any concerns they have in this regard with their immediate supervisor and/or the Vice President People Resources. All employees and job applicants will be provided the same treatment in all aspects of the employment relationship, regardless of race, color, creed, religion, national origin, gender, gender identity, sexual orientation, age, marital status, genetic information or disability.