You’ll want to join Billings Clinic for our outstanding quality of care, exciting environment, interesting cases from a vast geography, advanced technology and educational opportunities. We are in the top 1% of hospitals internationally for receiving Magnet® Recognition consecutively since 2006.

And you’ll want to stay at Billings Clinic for the amazing teamwork, caring atmosphere, and a culture that values kindness, safety and courage. This is an incredible place to learn and grow. Billings, Montana, is a friendly, college community in the Rocky Mountains with great schools and abundant family activities. Amazing outdoor recreation is just minutes from home. Four seasons of sunshine!
You can make a difference here.

About Us
Billings Clinic is a community-owned, not-for-profit, Physician-led health system based in Billings with more than 4,700 employees, including over 550 physicians and non-physician providers. Our integrated organization consists of a multi-specialty group practice and a 304-bed hospital. Learn more about Billings Clinic (our organization, history, mission, leadership and regional locations) and how we are recognized nationally for our exceptional quality.
Your Benefits
We provide a comprehensive and competitive benefits package to all permanent full-time employees (minimum of 24 hours/week), including Medical, Dental, Vision, 403(b) Retirement Plan with employer matching, Defined Contribution Pension Plan, Paid Time Off, employee wellness program, and much more.

Magnet: Commitment to Nursing Excellence
Billings Clinic is proud to be recognized for nursing excellence as a Magnet®-designated organization, joining only 97 other organizations worldwide that have achieved this honor four times. The re-designation process happens every four years.

Pre-Employment Requirements
All new employees must complete several pre-employment requirements prior to starting.

Patient Care Navigator
MATERNAL FETAL MEDICINE (BILLINGS CLINIC CLINIC)
req5044
Shift: Day
Employment Status: Part-Time (.5 - .74)
Hours per Pay Period: 0.50 = 40 hours (Non-Exempt)
Starting Wage DOE: $31.21 - 36.67

The incumbent in this position acts as an advocate for patients serving as the primary point of contact and is responsible for coordinating the care and services of the identified patient populations for an extended period of time across the continuum of care for both inpatient and outpatient services; promoting effective resource utilization; assuming a leadership role with the multidisciplinary team to achieve an optimal clinical outcome.
This role requires the candidate to assist in a variety of clinical and operational aspects of workflow within the Maternal Fetal Medicine. These clinical duties include assisting provider plan and coordinate care of high risk pregnancies including but not limited to scheduling and attending appointments, assisting with amniocentesis or CVS procedures and performing non-stress tests. Knowledge and competency in sterile procedures necessary. Operational aspects include but are not limited to schedule coordination, follow-up communication with patients, outside care facilities, and referring providers, documentation and record maintenance for necessary records for accreditation and continued care needs.

Essential Job Functions

• Supports and models behaviors consistent with the mission and philosophy of Billings Clinic and department/service.
• Facilitates the coordination of patient care services to assure excellence in patient care and patient flow; includes coordinating care, treatment and communication among the medical team
• Follows patient through the care continuum/experience, eliminating operational (such as scheduling, test results, etc.) barriers to services.
• Works closely with other healthcare disciplines to ensure timely appointments, results reporting, financial need referrals, communication, patient care and follow-up
• Facilitates the development, implementation and adherence to clinical and evidenced based guidelines, as appropriate, to ensure optimal clinical outcomes
• Ensures follow-up on identified patient clinical and non-clinical care, facilitating communication and compliance to care plans (i.e., medication reconciliation, follow-up on care concerns/critical values/core measures, patient care conferences, etc.) Ensures follow up has occurred regarding patient clinical and non clinical care to include adherence to plans of care, resource utilization, and general progress utilizing care conferences as necessary.
• Works in collaboration with the medical team to develop and implement clinical guidelines. Facilitates the adherence of the guidelines through regular evaluation and auditing of clinical practice.
• Works with care team to assure direct care needs are met, assisting as needed or assigned
• Ensures follow-up in the inpatient and/or outpatient setting on identified patient clinical and non-clinical care, facilitating communication and compliance to care plans (i.e., medication reconciliation, follow-up on care concerns/critical values/core measures, patient care conferences, etc.)
• Demonstrates expertise in educational and resourcing services
• Participates in educational activities related to patient/community, clinical operation and process issues on an ongoing basis
• Collaborates with other health care providers in developing, implementing and evaluating educational materials for patients and their families
• Facilitates intra-departmental relationships in an effort to provide necessary resources to and for the patient.
• Interfaces with other members/disciplines within the healthcare teams for appropriate referrals/services
• Aware of and assists with financial needs of the patients.
• Identify and access appropriate social services, including resources to assist caregivers to support treatment
• Contributes to an environment of quality and process improvement
• Ensures accurate and timely data collection and entry into patient database as indicated by department guidelines
• Directs and coordinates identified quality assessment and improvement activities to assure quality patient services are monthly provided through audits and reviews other identified evaluation tools
• Ensures patient care activities for the department services are monitored monthly through audits and reviews
• Ensures and enhances facility, safety, and regulatory outcomes
• Complies with all applicable laws, regulations and accrediting agencies
• Complies with all Billings Clinic policies
• Works in collaboration with Leadership team to ensure hospital and clinic departmental goals and objectives are met.
• Supports the hospital and clinic departmental goals
• Contributes to community activities sponsored by the department
• Develops patient referral services by relationship-building strategies with physicians not related to the department.
• Performs other duties as assigned or needed to meet the needs of the department/organization.
• Works as an active team member and effective communicator
• Demonstrates effective internal and external communication strategies, written and verbal, to assure a collaborative environment
• Ensures appropriate and timely documentation
• Demonstrates a productive work ethic while on duty
• Works consistently as an active team player, inter-and intra-departmentally
• Identifies needs and sets goals for own growth and development; meets all mandatory organizational and departmental requirements.
• Maintains competency in all organizational, departmental and outside agency environmental, employee or patient safety standards relevant to job performance.
• Assists Mammography provider throughout imaging guidance breast biopsy procedures.
• Identification and assistance for patients in potential benefit for genetic testing evaluation.
• Organization and record maintenance of appropriate record needs required for accreditation purposes.
• Performs other duties as assigned or needed to meet the needs of the department/organization.

Minimum Qualifications
Education

• Graduate of an accredited school of nursing

• Bachelor’s degree in nursing within 4 years of hire

Experience

• Two (2) years clinical practice experience, 5 years of service line experience preferred

• One (1) year demonstrated computer experience dealing with word processing and data management

Certifications and Licenses

• Healthcare Provider CPR certification
• Current Montana/Wyoming RN license

Billings Clinic is Montana’s largest health system serving Montana, Wyoming and the western Dakotas. A not-for-profit organization led by a physician CEO, the health system is governed by a board of community members, nurses and physicians. Billings Clinic includes an integrated multi-specialty group practice, tertiary care hospital and trauma center, based in Billings, Montana. Learn more at www.billingsclinic.com/aboutus

Billings Clinic is committed to the principles of Equal Employment Opportunity. All policies and processes are designed toward achieving fair and equitable treatment of all employees and job applicants. Employees are encouraged to discuss any concerns they have in this regard with their immediate supervisor and/or the Vice President People Resources. All employees and job applicants will be provided the same treatment in all aspects of the employment relationship, regardless of race, color, creed, religion, national origin, gender, gender identity, sexual orientation, age, marital status, genetic information or disability.