You’ll want to join Billings Clinic for our outstanding quality of care, exciting environment, interesting cases from a vast geography, advanced technology and educational opportunities. We are in the top 1% of hospitals internationally for receiving Magnet® Recognition consecutively since 2006.

And you’ll want to stay at Billings Clinic for the amazing teamwork, caring atmosphere, and a culture that values kindness, safety and courage. This is an incredible place to learn and grow. Billings, Montana, is a friendly, college community in the Rocky Mountains with great schools and abundant family activities. Amazing outdoor recreation is just minutes from home. Four seasons of sunshine!
You can make a difference here.

About Us
Billings Clinic is a community-owned, not-for-profit, Physician-led health system based in Billings with more than 4,700 employees, including over 550 physicians and non-physician providers. Our integrated organization consists of a multi-specialty group practice and a 304-bed hospital. Learn more about Billings Clinic (our organization, history, mission, leadership and regional locations) and how we are recognized nationally for our exceptional quality.
Your Benefits
We provide a comprehensive and competitive benefits package to all permanent full-time employees (minimum of 24 hours/week), including Medical, Dental, Vision, 403(b) Retirement Plan with employer matching, Defined Contribution Pension Plan, Paid Time Off, employee wellness program, and much more.

Magnet: Commitment to Nursing Excellence
Billings Clinic is proud to be recognized for nursing excellence as a Magnet®-designated organization, joining only 97 other organizations worldwide that have achieved this honor four times. The re-designation process happens every four years.

Pre-Employment Requirements
All new employees must complete several pre-employment requirements prior to starting.

Manager-Infusion Center
INFUSION CENTER (Cancer Center)
req6021
Shift: Day
Employment Status: Full-Time (.75 or greater)
Hours per Pay Period: 1.00 = 80 hours (Exempt)
Starting Wage DOE

Develops objectives, policies, and procedures for department cost centers to formalize and implement the mission, vision, and values of Billings Clinic. Maintains the standards, customer relations, and practice in a designated service line. Accountabilities include: quality of services; short and long range planning to achieve goals and objectives; fiscal control; physician and interdepartmental/intradepartmental relations; personnel management. Manager oversees the departments of Gynecologic Oncology and the Infusion Center. Gynecologic Oncology is a medical and surgical team with outreach to various sites throughout the state of MT that require frequent in-person and virtual meetings to ensure quality, safety, and patient experience expectations are met as well as reviewing data to determine ongoing needs for clinic and OR services. Infusion services in the Cancer Center receives orders from approximately 90 different providers and coordinates/delivers infusions to both oncology and none oncology patients for our region. In addition, our Infusion Center has an apheresis program and autologous stem cell program that the manager oversees and is the only infusion center doing these procedures in our state/region. The manager of these departments is required to work collaboratively with a physician dyad partner as well as with the Director and Medical Director of the Cancer Center for strategic planning, department goal setting and outreach growth/strategy. The manager works with the director to develop gynecologic oncology and infusion services to Billings Clinic affiliates and fully-owned facilities as requested. The manager is required to attend all mandatory accreditation meetings per standards for said accreditations.

Essential Job Functions

• In collaboration with physician dyad partner and director dyad, administration, and other health care providers, develops and implements short and long range plans, and leads, develops and revises programs which enhance department services.
• Works with dyad partner and director dyad in the overall marketing, program development, and service priorities. Coordinates with physicians and other Billings Clinic leadership to assure continuity in pursing service line/organizational goals and synergy in implementing plans and problem resolution.
• Officially reviews productivity standard for physicians and nursing teams annually and makes recommendations for changes to director and VP as needed.
• Develops, implements, and maintains a realistic, cost-effective annual budget.
• Demonstrates effective problem solving skills and participates in a minimum of one Lean Six Sigma project for departments each year.

• Practices process improvement principles to assess and improve the quality of the service/care provided within the department. • Maintains competency in all organizational, departmental, and outside agency safety standards relevant to job performance for department and ensures compliance of department and staff.
• Develops, retains, recruits, and leads a talented team committed to accomplishing the goals and objectives of Billings Clinic. • Recommends, implements, and evaluates plans and systems that assure sufficient number of qualified and competent staff to provide care/services. Adheres to administrative policies and procedures relating to human resource management.

• Demonstrates and encourages an ethic of open communication and teamwork throughout the organization. Builds an environment of shared commitment to Billings Clinic’s goals and responsibility to achieve quality outcomes. Provides consultation for related concerns and acts as a customer advocate by demonstrating sensitivity to ethical and legal ramifications of practice.
• Participates in evaluation, selection and integration of health care technology and information management systems that support quality of care/financial needs and the efficient use of resources.
• Has knowledge of Billings Clinic Cancer Center accreditations standards as well as DNV accreditation standards and holds teams to these standards.
• Strong ability to work collaboratively with various Billings Clinic departments and outreach sites.
• Creates and revises practice guidelines, policies, and procedures for the Infusion Center and Gynecologic Oncology as required and/or needed.
• Models Billings Clinic Cancer Centers Mission, Vision and Values.
• Works in collaboration with physician dyad partner on physician schedules, nursing schedules, outreach schedules and outreach growth
• Visits with outreach sites either virtually, or in person, at least quarterly to assess if mutual needs are being met
• Annual review of physician compensation model and unit productivity standards
• Finalizes department Safety Nets within 7 days of receiving
• Reviews and makes recommendation for continuation, as is or with edits, of all Gynecologic Oncology outreach contracts
• Completes annual Scope of Service documents required by DNV prior to annual deadline
• Completes departments quarterly safety inspections on time
• Responsible for all Gynecologic Oncology and Infusion Center quality, safety and patient experience data including, but not limited to, phone/message queues, message center queues, timely access for patients, Lean Six Sigma control plans, etc.
• Writes stories each year for the Cancer Center Annual Report
• Participates in Cancer Center volunteer activities such as Relay for Life, Survivor's BBZ and patient housing fundraisers

Minimum Qualifications
Education

• 4 Year Bachelor Degree

Experience

• 2 Years experience in service area

Certifications and Licenses

• ONS within 2 years of hire
• RN, BSN at hire

Other Minimum Qualifications

• Demonstrated management/leadership and program management skills related to the above tasks, knowledge, skills, and abilities
• Current licensure/certification in the State of Montana and/or Wyoming as appropriate or required for service line
• CPR certification as appropriate for department and/or service area
• Current Montana/Wyoming drivers license and the ability to be insured to operate Billings Clinic vehicles
• OCN certification

Billings Clinic is Montana’s largest health system serving Montana, Wyoming and the western Dakotas. A not-for-profit organization led by a physician CEO, the health system is governed by a board of community members, nurses and physicians. Billings Clinic includes an integrated multi-specialty group practice, tertiary care hospital and trauma center, based in Billings, Montana. Learn more at www.billingsclinic.com/aboutus

Billings Clinic is committed to the principles of Equal Employment Opportunity. All policies and processes are designed toward achieving fair and equitable treatment of all employees and job applicants. Employees are encouraged to discuss any concerns they have in this regard with their immediate supervisor and/or the Vice President People Resources. All employees and job applicants will be provided the same treatment in all aspects of the employment relationship, regardless of race, color, creed, religion, national origin, gender, gender identity, sexual orientation, age, marital status, genetic information or disability.