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JOB ANNOUNCEMENT
Bill Wilson Center is a nationally and regionally recognized leader for providing services to at-risk youth
and families. Our agency - from our executive team to our line staff - is committed to improving the lives
and conditions of the people we serve. We provide direct services to more than 3,500 children, youth,
young adults and families in Santa Clara County. BWC provides services that meet the cultural and
linguistic needs of our whole community. We value our unique ethnic diversity as well as the LGBTQ
community and non-able body community. Join us and become a difference maker at Bill Wilson Center!
Find out more at http://www.billwilsoncenter.org/bwc_jobs/
RELIEF Call Specialist
SUMMARY:
The RELIEF Call Specialist will support the Contact Cares/Centralized Intake program
by filling in shifts that need to be covered. The RELIEF Call Specialist will perform basic
administrative duties, take calls when no volunteer is available and provide Centralized
Intake services.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
management immediately.
• Other duties as assigned
QUALIFICATIONS:
AA preferred; or high school diploma plus one to three years related experience and/or
training; or equivalent combination of education and experience. Must be punctual,
efficient and organized; effective and professional under pressure. Ability to balance
RELIEF Call Specialist - Contact Cares Centralized Intake
excellent client care with meeting deadlines and ensuring positive program goals and
outcomes. Experience providing services to clients of various racial, ethnic,
socioeconomic backgrounds or sexual identity who are overrepresented in homeless
populations as well as working in different cultural environments. An understanding of
humility and respect for working with homeless youth and families. Excellent
communication skills - must be personable and informative when presenting BWC
programs and services. Valid California driver's license with access to a personal
vehicle, Fingerprint/background check.
All applicants are required to be fully vaccination with booster against COVID-19
(if eligible or agree to receive booster at the time of eligibility) prior to
employment.
SALARY RANGE:
$22.00 per hr. No benefits.
For consideration, please submit cover letter and resume (reference the position name in
the subject line and/or cover letter) to:
BILL WILSON CENTER
ATTN: Resumes
FAX: (408) 244-4022
Email: resumes@billwilsoncenter.org
EEO:
Bill Wilson Center is an Equal Opportunity/Affirmative Action employer committed to building a team that represents
the racial, ethnic and linguistic needs of our community. People of color, women, persons with disabilities, and
persons who are LGBTQ are strongly encouraged to apply.
This position description intends to describe the general nature and level of work being performed by people
assigned to this job. It is not intended to include all duties and responsibilities. Because of a need to remain
responsive to the needs of our clients and BWC’s operations, responsibilities may be modified at any time.
RELIEF Call Specialist - Contact Cares Centralized Intake
Full Time
Social & Legal Services
$43k-55k (estimate)
10/13/2023
06/06/2024
billwilsoncenter.org
SAN JOSE, CA
100 - 200
1973
SPARKY HARLAN
$10M - $50M
Social & Legal Services
Join us on May 10-20 for BWC's annual fundraiser, Sheltering in Place Without a Home, a virtual campaign raising funds for BWC programs and services for homeless youth and young families in Santa Clara County! https://www.billwilsoncenter.org/2021/ #ShelteringInPlaceWithBWC #EndYouthHomelessness Bill Wilson Center provides direct services to more than 5,000 children, youth, young adults and families in Santa Clara County through our various programs that focus on housing, education, counseling, and advocacy. Our Mission We support and strengthen the community by serving youth and families thro...ugh counseling, housing, education, and advocacy. Our Vision We are working to prevent poverty in the next generation by connecting youth and families to education, employment, housing and positive relationships. We are working toward ending youth and family homelessness by 2020.
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