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Automotive Service Greeter
$35k-44k (estimate)
Full Time | Consumer Services 4 Months Ago
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Bill Dodge Auto Group is Hiring an Automotive Service Greeter Near Saco, ME

Job DescriptionAre you friendly, good natured, and have a passion for helping people? Do you take pride in the experience your customers receive and strive to do your best to make someone’s day better? We’re looking for an individual with the right blend of customer service, organizational and time management skills, and overall aptitude to be the first point of contact for our customers visiting our Kia of Saco service department. If this sounds like you, we should chat!
Compensation: $18 per hourWhat We Offer
  • Health/Dental/Vision Insurance
  • 401k retirement plan
  • Paid Time Off
  • Short and Long-Term Disability Insurance
  • Customer and Employee Referral Programs
  • Career Advancement Opportunities
  • Employee discounts on sales, parts, and service
Primary Responsibilities
  • Greets all customers entering the service area with a friendly, upbeat attitude. Answers their questions, begins the write-up process, or directs them to the appropriate person or location.
  • Records customer’s name, VIN, tag number, and mileage. Performs vehicle walk around to notate vehicle condition including any existing vehicle damage.
  • Helps to controls service traffic flow and parking. Ensures that vehicles are parked in assigned areas, are locked, and all keys are marked and put away correctly.
  • Provides coverage for Service Advisors during breaks or time off. Helps to answer incoming calls and makes and records service appointments for customers.
  • Helps to maintains clean and safe service drive and service write-up areas.
  • Works with others to assist all departments in maintaining an above market Customer Satisfaction Index (CSI) score and/or above market retention metrics.
Job Requirements/Qualifications
  • Valid Driver’s License w/ acceptable driving record
  • Excellent oral and written communication skills with a strong attention to detail
  • Be a dedicated, energetic, team player with eagerness to improve the customer experience
  • Time management skills and the ability to complete multiple projects on time with varying timelines and priorities
  • Must be able to work full-time, M-F
Bill Dodge Auto Group is an equal opportunity employer committed to diversity and inclusion.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Consumer Services

SALARY

$35k-44k (estimate)

POST DATE

02/23/2024

EXPIRATION DATE

06/12/2024

WEBSITE

billdodgeautogroup.com

HEADQUARTERS

LEXINGTON, MA

SIZE

25 - 50

FOUNDED

1970

CEO

WILLIAM DODGE

REVENUE

<$5M

INDUSTRY

Consumer Services

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About Bill Dodge Auto Group

Bill Dodge Auto Group is a third generation Dealership. The Bill Dodge Auto Group bought several franchises spanning from Brunswick to Westbrook over the next 40 years. Manufacturers from Buick, GMC, BMW, Infiniti, Cadillac/Oldsmobile, Pontiac, Subaru, KIA, Hyundai, Saturn and Infiniti were scattered throughout Southern Maine and operated by the Bill Dodge name. In the 1990s Winfred Dodge Jr, and Stacy Dodge were brought into the business to retain operations for the family run business. Win and Stacy are well known for their radio commercials Little brother and Big Sis and were one of the fir...st dealerships to have a presence on the radio. In 2013 Bill Dodge acquired the Nissan and another KIA location in Saco, Maine. The Bill Dodge name not only represents a large manufacturing following of automobiles, but core values of a family run business. Employees at Bill Dodge Auto group are the core to a successfully run business, and as Stacy always says What my brother and I do each day is easy compared to the work, and dedication our employees give to our customers. Our goal is to make your car buying experience the best possible. More
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