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Description
When you join our team, you’ll enjoy extra savings with a 20% discount on almost everything in store – even food! And a 30% discount on Indoor and Outdoor furniture. Additional benefits include a same day pay option (hourly associates only), discounts on Apple products, Verizon, AT&T services, and more! For More information about benefits, see https://www.biglots.com/corporate/careers/benefits.
Primarily responsible for leading the furniture team and for driving furniture sales. Accountable for the furniture department’s overall performance, including furniture merchandising, presentation, and recovery standards, as well as for furniture sales metrics. Works collaboratively with store leadership to accomplish furniture sales and operational goals and tasks to help drive overall store performance. When serving as Manager on Duty, leads and provides direction to store associates performing all cashiering, customer service, recovery, and furniture-related activities on the sales floor.
1. Responsible for the leadership and operational performance of the furniture department, including furniture sales and related processes, furniture salesperson training, customer service, and merchandising and presentation standards.
2. Provides clear work direction and coaching to furniture sales team members regarding all aspects of the sales process, including merchandising, new product information, competing product comparisons, cashiering, lease to purchase, price holds, and display assembly.
3. Provides feedback to store leadership regarding the team’s performance.
4. Assists customers with product information, selection, and purchase and ensures third party delivery program is marketed to customers and understood by associates.
5. Manages the price hold process, including weekly audits.
6. Maintains furniture department inventory, including cycle counts, in an effort to maximize sales and inventory turn.
7. Identifies furniture display needs in sufficient time to allow displays to be built and merchandising standards to be achieved.
8. Develops plans for furniture department coverage during special events.
9. Strives to continually improve the furniture department’s sales and ensures merchandising and presentation standards, signage, recovery, and cleanliness are maintained.
10. Serves in the Manager on Duty role as needed including opening and closing the store. When serving in this role, provides leadership and direction to floor associates and ensures that store, merchandising, and customer service standards are continuously met, including merchandise presentation, signage, recovery, and cleanliness. Drives the customer experience and ensures resolution of customer issues.
11. Assists with recovery of the entire store as needed.
Qualifications
1. High School Diploma, GED, or equivalent work experience required. Must be 18 years of age.
2. Minimum one-year retail sales experience preferred.
3. Demonstrated furniture merchandising and sales skills preferred.
4. Strong customer service and communication skills required.
5. Ability to lift, carry, push, and pull a minimum of 50 pounds required. Ability to unload freight, to move product on and off store shelves, to walk, stand, bend, stoop, or kneel for long periods of time, and to move freely throughout store on a continual basis required.
6. Availability to work a variable schedule of at least 30 hours per week, including nights, weekends, and holidays required.
7. Basic English literacy, math, and PC skills required.
We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.
The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.
Job Type: Full-time
Pay: Up to $18.00 per hour
Benefits:
Experience level:
Weekly day range:
Ability to Relocate:
Work Location: In person
Full Time
Retail
$49k-74k (estimate)
04/17/2024
05/01/2024
biglots.com
COLUMBUS, OH
15,000 - 50,000
1967
Public
BRUCE K THORN
$5B - $10B
Retail
Big Lots owns and operates retail stores that offers furniture, patio, mattresses, home decors and rugs.
The job skills required for Furniture Department Manager include Customer Service, Merchandising, Leadership, Coaching, Presentation, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Furniture Department Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Furniture Department Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Furniture Department Manager positions, which can be used as a reference in future career path planning. As a Furniture Department Manager, it can be promoted into senior positions as a Bakery Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Furniture Department Manager. You can explore the career advancement for a Furniture Department Manager below and select your interested title to get hiring information.