Location
Shelbyville, TN

Work Schedule

0700- 1600 or as required by manager

Primary Function

This position’s primary responsibility is to create an overall welcoming environment and provide excellent customer service while greeting all visitors in a timely, friendly, and professional manner. This position is also responsible for creating invoices and issuing them to customers by all necessary means.

Description

• Performs essential front desk administrative duties including but not limited to greeting visitors, answering, and routing incoming phone calls
• Maintains, processes, reviews, and compiles a variety of confidential and sensitive electronic and hard copy reports, records, statistics, timelines, tables, and correspondence, which requires tact and discretion in handling
• Provides data and information requiring some explanation or interpretation
• Primary contacts are within the department with regular contact with management and representatives of outside organizations
• Regular attendance is required to maintain a safe and productive work environment
• Other duties may be assigned

Skills

• Friendly, polite, and possesses emotional intelligence
• Strong organization skills and the ability to establish priorities
• Good analytical, interpersonal, verbal, and written communication skills to accurately document and report
• Ability to grasp new concepts quickly
• Ability to maintain the confidentiality of sensitive information
• Ability to identify issues and solve routine problems
• Full knowledge of computer operations and applications
• Ability to work both independently and in a team environment
• AS400/Innovative transportation software experience
• Knowledge of the transportation industry

Education Required

High school diploma or GED Minimum of two (2) years' experience in a field related to the specialized functional area.

EOE

Big G Express is an Equal Opportunity Employer and actively seeks to diversify its workforce. Therefore, all qualified applicants, regardless of race, color, national origin, religion, gender, age, disability, or veteran status, are strongly encouraged to apply. The statements contained in this document are intended to describe the general nature and level of work being performed by employees assigned to this classification. The statements contained in this document are not intended to constitute a comprehensive list of functions and duties. Other duties besides those listed within this document may be essential. Management retains the discretion to add or to change the duties of the position at any time.

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