Do you want to work in a relaxed environment with a supportive team? Are you organized, self-motivated, and detail oriented? If you enjoy connecting with patients and providing best-in-class vision services, then you’d be a great fit for the Big City Optical Apprentice Optician job! Available positions across Chicago!
You will be responsible for selling eyewear products and handling administration duties to a loyal customer base where patient care always comes first. Provide care with a personal touch and build a career you love by applying for this Apprentice Optician role with Big City Optical today!
Apprentice Optician Benefits

• Paid Time Off
• Medical, Dental, & Vision Insurance
• 401K Plan with 10% Matching
• Employee Discounts
• FreeAnnual Exam!

Responsibilities

Apprentice Optician Job Responsibilities

• Provide patients with exceptional customer service by understanding and assisting the patient’s needs.
• Guide and assist patients in the eyewear and frame/lens selection process, by using extensive knowledge of product lines and options to educate client.
• Maximize sales offering and educating clients on lens options
• Provide patients with comprehensive explanation of their insurance benefits such as copays, allowances, and eligibilities
• Ensure insurances are billed correctly and by the end of each day
• Use proper tools to take accurate measurements, and fit/adjust eyewear as need for patient needs
• Troubleshoot any issues client may experience with glasses we have made for them
• Promise accurate delivery & turnaround times meeting the patients’ needs. Immediately notify patient of any delays of delivery times.
• Confirm RX, lens materials, coating, and quality are in “passing condition” before notifying patient that glasses are ready for pick up and dispensing.
• Ensure product pricing is accurate
• Accurately process client transactions/payment
• Help maintain the attractive appearance of the office; dust, clean frames, clean and stock bathroom as needed
• Stock eyeglass cases, cleaners, contact lens station, ensure frame boards are full as applicable
• Schedule clients to see the doctor accordingly (reason for visit, insurance, etc)

Required Skills

Apprentice Optician Job Qualifications

• 1-3 years previous Optician experience preferred
• High School Diploma or GED required
• Strong communication skills (verbal and written), including strong interpersonal skills.
• Computer skills with CRM software, Order Processing programs, and Microsoft Office/Outlook
• Knowledge of billing and insurance
• Excellent problem-solving skills
• Ability to adjust priorities and manage time wisely in a fast-paced environment.
• Preferred: Bi-lingual in English and Spanish

Positions available in the following locations:

• Bucktown on Damen, 60647
• East Lakeview on Broadway, 60657
• Lakeview on Southport, 60613
• Lincoln Park on Clark, 60614
• Lincoln Square on Lincoln, 60625
• Loop on State and Madison, 60602
• The Shop on Northbridge on Michigan Avenue, 60611
• Pilsen on 18th Street, 60608
• North Andersonville on Clark Street, 60660
• South Andersonville on Clark Street, 60640
• Streeterville on Ontario, 60611
• The Shops on Northbridge on Grand, 60611
• West Loop on Randolph, 60607