Big Brothers Big Sisters of the Tri-State Enrollment/Match Support Specialist

Job Description for Indeed

Position: Ashland, KY, Boyd, Greenup and Carter County, Kentucky Enrollment and Match Support Specialist, from hereon out to be called the EMSS

Position Reports To: Program Manager

Position Concept: The EMSS shall be a full-time employee hired by the Program Manager and Executive Director to assist in all areas of program growth/development in the Ashland, KY Boyd, Greenup and Carter County area.

Position Responsibilities: The EMSS is responsible for the following duties:

1. Recruitment/Public Relations: This position will spend much time promoting the Big Brothers Big Sisters of the Tri-State program in the Ashland, Ky and surrounding area as this is a geographic area prepped for expansion of Big Brothers Big Sisters services. Promoting the program includes recruitment of clients (youth) and volunteer mentors (adults as well as Jr./Sr level high school students) as well as developing relationships with area businesses, civic groups, etc.

2. Client Intake: To be responsible for the intake (which includes sharing program descriptions, rules, etc; interviewing) of clientele (potential Little Brothers/Little Sisters,) the assessment of their individual needs, goal planning, and the matching of these children to an appropriate volunteer (Big Brother/Big Sister.)

3. Volunteer Intake: To assist with public relations and volunteer recruiting efforts and follow-up all leads which could result in potential volunteers. The EMSS will be responsible for interviewing, checking references, and training of volunteers, in his/her assigned service area and the refusal of any volunteers who do not meet the necessary standards for application.

4. Match Support and Supervision: Maintain regular phone or in-person contact with all clients, parents/guardians and volunteers after these individuals are placed in a mentoring relationship to insure compliance to agency standards as well as insuring safety of all parties; monitor growth and development of the client and the match; and to assist parties when there are areas of concern. To enter all gathered supervision case notes into an online system on a regular basis. To assist with the ongoing support and training of volunteers. To close matches according to policy at the appropriate time.

5. Group Activities: To assist with group activities held for the volunteers and children.

6. Fundraisers: To assist the Executive Director with the agency’s various fundraisers in whatever capacity is needed.

7. Assistance: To assist with and/or perform other such duties as assigned by the
Program Manager and/or Executive Director.

Position Qualifications:

• The EMSS shall have a minimum of a B.A. Degree preferably in a human service field, i.e., counseling, social work, psychology, etc. or B. A. degree in a related field with experience.
• This position will have a training period of no less than one month in which the successful hire will be expected to be in the Huntington office a few days a week for training/onboarding. After training/onboarding the EMSS will generally be expected to be in the Huntington office one day a week and will work from the Ashland office 4 days a week.
• The EMSS must have access to their own vehicle at any/all times. (Mileage is reimbursed.)
• While the job is primarily a Monday-Friday, 9-5 position, the successful candidate must be willing and able to work occasional evenings and weekends as needed for group activities, fundraisers, etc.

Equal Employment Opportunity

BBBSTS provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, sex, marital status, veteran status, sexual orientation, disability, or any other characteristic protected by state, federal, or local law.

Job Responsibilities

The above statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential duties and responsibilities of the job and should not be considered as a detailed description of all the work requirements of the position. BBBSTS may change the specific job duties with or without prior notice based on the needs of the organization.

Job Type: Full-time

Salary: $30,000.00 - $40,000.00 per year

Benefits:

• 401(k) matching
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Education:

• Bachelor's (Required)

License/Certification:

• Driver's License (Required)

Notification of successful hire - Mid to late May, Proposed start date of successful hire - early July.

Job Type: Full-time

Pay: $30,000.00 - $40,000.00 per year

Benefits:

• 401(k) matching
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Education:

• Bachelor's (Required)

License/Certification:

• Driver's License (Required)

Work Location: Multiple locations