Description

Big Brothers Big Sisters Independence

Position: Community-Based Enrollment & Match Specialist

Location: Philadelphia, PA, Norristown PA or South Jersey (Hybrid)

Job Status: Full-time, non-exempt status

Reports To: Team Leader, Community Based Enrollment & Match

Effective Date: February 28, 2023

Salary: 40-44K

AGENCY OVERVIEW

JOIN A FORWARD-THINKING AGENCY THAT SEEKS TO ENSURE THAT ALL YOUTH ACHIEVE THEIR FULL POTENTIAL. Big Brothers Big Sisters Independence (BBBSI) is the largest BBBS agency in the state and fourth largest in the nation. Our mission is to ignite the power and promise of youth and close the mentoring gap, by creating and supporting one-to-one mentoring relationships and strengthening the quality of the mentoring field.

You will love it here if you 1) set the bar high 2) are intentional and thoughtful about your choices 3) collaborate as a means to community solutions 4) are positive, can-do, and solution-oriented 5) embrace justice, equity, diversity, and inclusion, and 6) are accountable and get it done.

JOB DESCRIPTION 

• Facilitate the enrollment of "Big" and "Little" mentoring relationships, or "Matches," by conducting information sessions and interviews to assess and ensure a successful match.
• Responsible for writing assessments to evaluate the compatibility and suitability of mentor and mentee applicants.
• Process applications from potential mentors and mentees, including meticulous documentation and data management.
• Actively participate in the matching process, making thoughtful and informed recommendations to create effective mentoring relationships.
• Perform various administrative tasks, including the accurate input of notes and information into the organization's database website to track and support the progress of Matches.
• While the position is primarily office-based, occasional travel may be required to attend meetings, events, or to provide on-site support for mentoring activities.
• Note: Typical schedule involves 2 evening shifts per week and 1 weekend day per month. This will be discussed further in the interview process.

Candidates with a strong connection to the community that BBBSI serves and the Southeastern Pennsylvania/Southern New Jersey area receive preferential consideration. Moderate travel to branch offices, community and corporate partners is required, as is some nights and weekend work.

APPLICATION INSTRUCTIONS

Cover letters and resumes can be submitted online.

Note: only those applicants believed to be viable candidates for this opportunity will be contacted. No phone calls or 3rd party solicitation please.

WHO SHOULD APPLY

At BBBSI, we serve more than 2,000 children annually in Chester, Delaware, Montgomery and Philadelphia Counties in Pennsylvania, and Burlington, Camden and Gloucester Counties in New Jersey. 

Our aspiration is to develop an organization that reflects our constituent base. We recognize, affirm, and celebrate the diverse backgrounds, lives, and experiences of all of our stakeholders, including youth, families, donors, volunteers, and staff. BBBSI is an equal opportunity employer and does not discriminate on the basis of race, color, sex, sexual orientation, gender identity, religion, national or ethnic origin, age, disability, veteran status, first and second-generation immigrants, and people from low-income families, or any legally protected factor. Please feel free to review our DEI Intentionality Statement.

** The agency has transitioned into a hybrid model for most positions in the agency. Ability to commute to the office 2-3 days a week is required. COVID-19 vaccinations or medical/religious exemptions are required. ***

BENEFITS INFORMATION

BBBSI offers a robust benefits package including but not limited to paid vacation and PTO, 403(b) retirement plan, medical/dental/vision options, telemedicine, employee assistance program (EAP), life insurance, AD&D, short-term disability, flexible spending accounts (medical, dependent day care, commuter benefits- parking & transit). Please note that some of these offerings may require full-time employment.

Requirements

Academic Requirements: High School Diploma and 4 years relevant experience OR Associates Degree and 2 years relevant experience or Bachelors Degree

Professional Requirements: Must possess the ability to effectively learn and utilize BBBSI’s internal database systems for tracking and recording information. Must be comfortable with public speaking. Experience in human services, with youth service organizations and socioeconomically diverse populations is preferred. Spanish-speaking skills are a plus.