Chief Nursing Office (CNO) – Big Bend Regional Medical Center (Alpine, Texas)

Relocation Package and SignOn Bonus Available

This position will provide leadership and support to the nursing team while maintaining the necessary regulatory and compliance approvals and quality accreditations. As a member of the hospital’s management team, the CNO will participate in the functional decision-making processes necessary for attainment of the hospital’s mission. In addition, the CNO will maintain an awareness of changes in clinical healthcare matters that could have an impact on the success of the hospital.

We are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. Apply today!

We are committed to providing our employees with the support they need. At Big Bend Regional Medical Center, we offer an array of medical, dental, and vision packages as well as several add-on perks to make your benefits package truly customizable to you and your family needs.

Duties and Responsibilities:

• Responsible for the administrative aspects of leading the department/team to include budgeting, time approvals, staff evaluations and expense approvals
• Represent nursing services at all meetings including medical staff and hospital board of director meetings
• Establish standards for nursing practices and maintain authority, accountability and responsibility for nursing services
• Participate with leaders in designing and providing patient care services to prevent complications, promote improvement and patient comfort and wellness
• Develop organizational patient care programs, policies and procedures that describe how nursing care is assessed, delivered and evaluated
• Develop and manage the nursing services budget and ensuring sufficient number of qualified staff to assess patient needs
• Assist in planning new services that generate additional sources of profitable revenue
• Manage costs by continually seeking data to identify opportunities and taking action to eliminate non-value costs
• Creating an environment that will encourage recruiting and retention of clinical employees
• Planning, promoting and conducting organization-wide performance improvement activities
• Other duties as required

Knowledge, Skills and Abilities:

• Resolve and manage conflict
• Build trusting and collaborative relationships with staff, peers, ancillary services, physicians, vendors, community leaders, and nursing and other education programs
• Produce cogent and persuasive written materials to address nursing, healthcare and organizational issues appropriate to the audience

Influencing Behaviors:

• Create and communicate a shared vision
• Develop, communicate and monitor behavior expectations
• Reward appropriate behaviors and confront / manage inappropriate behaviors

Diversity:

• Create an environment which recognizes and values differences in staff, physicians, patients and communities
• Assess current environment and establish indicators of progress toward cultural competency
• Define diversity in terms of gender, race, religion, ethnicity, sexual orientation, age, etc.
• Analyze population data to identify cultural clusters
• Define cultural competency and permeate principles throughout the organization
• Confront inappropriate behaviors and attitudes toward diverse groups
• Develop processes to incorporate cultural beliefs into care

Community Involvement:

• Represent the organization to non-healthcare constituents within the community
• Provide consultation to community and business leaders regarding nursing and health care
• Be an effective board member for community and professional organizations

Medical Staff Relationships:

• Build credibility with physicians as a champion for patient care, quality and nursing professionalism
• Confront and address inappropriate behavior towards patients and staff
• Represent nursing at medical executive committee and other medical staff committees
• Collaborate with medical staff leaders in determining needed patient care services
• Collaborate with physicians to develop patient care protocols, policies and procedures
• Collaborate with physicians to determine patient care equipment and facility needs
• Utilize medical staff mechanisms to address physician clinical performance issues
• Facilitate disputes involving physicians and nurses or other disciplines

Academic Relationships:

• Determine current and future supply and demand for nursing care
• Identify educational needs of existing and potential nursing staff
• Collaborate with nursing programs to provide required resources
• Collaborate with nursing programs to provide resources, evaluate qualify of graduating clinicians and develop mechanisms to enhance this quality
• Serve on academic advisory councils
• Collaborate with nursing faculty in nursing research and incorporate nursing research into practice

Quality Improvement/Metrics:

• Articulate the organization’s QI program and goals
• Determine patient care quality improvement goals and objectives
• Define metrics as related to process improvement
• Explain and utilize metrics as a unit of measure for any process
• Articulate the link between organization metrics and national quality initiatives/metrics
• Target outcomes that are evidence-based / comparison data benchmarking
• Analyze the root cause or variation from quality standards and measure success at improving specific areas of patient care

Patient Safety:

• Support the development and implementation of an organization-wide patient safety program
• Design safe clinical systems, procedures and policies
• Monitor clinical activities to identify both expected and unexpected risks
• Support a non-punitive reporting environment and a reward system for reporting unsafe practices
• Support safety surveys / respond and act on safety recommendations
• Ensure staff is clinically competent and trained in their role for patient safety
• Articulate and take action to support the Joint Commission National Patient Safety Goals

Work Experience, Education and Certifications:

• Post graduate degree in nursing or related field
• License to practice nursing in the state of employment (Texas)
• Masters or planning on attaining a Masters.
• Travel Requirements are infrequent

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.