The Biden for President campaign is looking to hire a Donor Outreach Manager to help retain the campaign's deep well of grassroots supporters online. You correspond with donors directly in the inbox, as well as create comprehensive experiences to cultivate the campaign's strongest supporters through mass communication channels.
Key Responsibilities

• Develop, draft, and send email and peer-to-peer texting campaigns to retain existing monthly donors.
• Ideate on and execute multi-channel marketing campaigns to cultivate and upgrade mid-level donors.
• Produce email and SMS campaigns to be sent to grassroots supporters, focusing on accuracy in copy and targeting.
• Produce clean, professional user experiences on tight timelines, with coordination across our design and data teams.
• Manage incoming correspondence from online and offline touchpoints, including our inbound call center, reply-to inbox, and other sources.
• Refund contributions when requested.

Preferred Skills & Qualifications

• You have 2 years of experience in lifecycle marketing, development, or grassroots fundraising.
• You have excellent writing, editing, and proofreading skills; you should have an eagle-eye for typos and errors.
• You should be incredibly organized; able to prioritize multiple projects moving at different speeds in a deadline-driven environment.
• Experience with a CRM or mass email system (e.g. Action Network, Scale to Win, ActionKit, NGP) is a plus.

Additional Useful Skills & Qualifications

• Experience with an email program for an electoral campaign, advocacy organization, or non-profit organization.

$65,000 - $80,000 a year
Due to FEC regulations, only U.S. citizens or U.S. green card holders are eligible to apply for this role.
Biden for President requires all employees to be "up to date" on COVID-19 vaccination status as prescribed by the CDC as a condition of employment, unless otherwise prohibited by applicable law. If you seek a reasonable accommodation in relation to the campaign's COVID-19 policy, you should speak to the HR Department prior to reporting to an office location.
Biden for President is committed to diversity among its staff, and recognizes that its continued success requires the highest commitment to obtaining and retaining a diverse staff that provides the best quality services to supporters and constituents. The campaign is an equal opportunity employer and it is our policy to recruit, hire, train, promote and administer any and all personnel actions without regard to sex, race, age, color, creed, national origin, religion, economic status, sexual orientation, veteran status, gender identity or expression, ethnic identity or disability, or any other legally protected basis. The campaign is committed to providing reasonable accommodations to individuals with disabilities in the hiring process and on the job, as required by applicable law. The campaign will not tolerate any unlawful discrimination and any such conduct is strictly prohibited.
All information provided to Biden for President must be accurate and truthful. In the event that any information on your resume or related materials are found to be untruthful, the campaign reserves the right to disregard applications or take immediate disciplinary action, up to and including termination, and also reserves the right to take legal action for related damages.
Accessibility Note: We invite all interested and qualified candidates to apply for employment opportunities. If you require any accommodation in the application process, you may request a reasonable accommodation.
Biden for President believes in the importance of privacy for all individuals and is committed to handling personal data responsibly and securely. This means being thoughtful about the data you share with us, how we use it, and how we protect it.