Job Description: Job Description: The Laboratory Associate performs the pre-analytic phase of patient specimen testing to ensure accurate and quality results. Gathers demographic and financial information pertinent for the lab visit to enable customer satisfaction and financial viability and enters data into Hospital Information System. Transcribes outpatient lab orders and performs entry of some test results received from outside reference laboratories. Assists with non-blood specimen collection for legal urine drug screen testing. Assists in processing laboratory specimens and delivering them to the respective departments. Provides excellent customer service via telephone and in-person interactions with clinical staff and non-hospital employees. Requirements: High school diploma, or equivalent, or higher required. Excellent oral and written communication skills required. Works well in a high-pressure environment. Preferred Qualifications: Previous experience with Epic System and registration preferred. Working knowledge of insurance providers/payers preferred. Accuracy and efficiency with knowledge of laboratory terms preferred. Benefits: Tuition Assistance up to $6,000 annually Company paid Maternity and Paternity Leave 5 days of Paid Time Off available upon hire Bereavement Leave (includes pets) PTO Sell Back Program Compassionate Leave Sharing Program (PTO Donation) Employee Support Fund, for employees in need of emergency financial support If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now! Baptist Health is an Equal Employment Opportunity employer. Founded in 1924, Baptist Health has been bringing advanced medical technology, modern facilities, and many of the region's most prominent physicians and medical professionals to the communities of our commonwealth for nearly a century. Headquartered in Louisville, the Baptist Health family of hospitals, care centers, physician offices and health facilities has experienced tremendous growth in recent years. Counting all nine hospitals, we have more than 2,700 licensed beds. Baptist Health has more than 300 points of care include outpatient facilities which offer Urgent Care, occupational medicine, physical therapy and diagnostics. Home care is also available in 39 Kentucky counties, six counties in Illinois and six counties in Southern Indiana. Our physician network of more than 3,000 employed and affiliated physicians continues to grow as we endeavor to improve access to healthcare and enhance the health of Kentucky as a whole. EEO Statement: Baptist Health is an Equal Employment Opportunity employer, and seeks to employ individuals without regard to race, color, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, religious or political beliefs, protected veteran status, employment status or any other protected class identified in any federal, state, or local law. Baptist Health specifically encourages minority, female, disabled, veteran and other candidates from diverse backgrounds to apply and strengthen our team. Please note that Baptist Health is a drug-free workplace and employment with Baptist Health is subject to post offer, pre-employment drug testing. NOTICE OF NONDISCRIMATION AND ACCESSIBILITY TO SERVICES Persons with hearing and speech impairments can contact Baptist Health facilities by using the Kentucky Relay Service, a toll-free telecommunication device for the deaf (TDD). For voice to TDD, call 800.648.6057. For TDD to voice, call 800.648.6056.