Beyond The Lens Family Fun! is growing our team of Techno-Tainers! Our attraction offers hands-on fully immersive experiences through AR/VR exhibits and amazing photo opportunities. We are the best in Techno-Tainment!

The Flyride combines state-of-the-art motion technology with special effects that provide guests with an unforgettable experience! Soar virtually through the skies while hanging suspended with their feet dangling in front of a 65-ft spherical screen! Experience flying over and through some of the most breathtaking landscapes!

www.BeyondTheLens.com

Are you a dependable high energy team player with a passion for delivering superior customer service? We provide the best in techno-tainment … technology & entertainment!

Our Techno-Tainers fulfill a multipurpose role within our exhibits and galleries. Along with greeting and welcoming guests, Techno-Tainers provide positive experiences by assisting guests as they explore our many AR/VR and informational exhibits and galleries.

Responsibilities:

• Time Management: Punctuality! Be on time for each shift and ready to work at scheduled start time, to include prompt return from breaks and lunch.
• Customer Service: Greet all guests with friendly and clear communication.
• Attitude: Keep a positive, cheerful attitude to create and maintain a warm and friendly environment for guests and fellow Techno-Tainers.
• Knowledgeable: Ability to learn and relay information about the various exhibits and galleries within our attraction, as well as the gift shop and photo sales area.
• Sales: Accurately and efficiently sell admissions and photos through positive interactions.
• Receive payments and return accurate change as required.
• Examine tickets or passes to verify authenticity, using criteria such as color or date issued.
• Refuse admittance to undesirable persons or persons without tickets or passes.
• Safety: Ability to learn and strictly follow all safety procedures and protocols for each exhibit and gallery.
• Assist guests with any accident per company protocol., seeking clarification from Managers when additional information is needed.
• Provide extra assistance as necessary for guests with physical limitations.
• Guide guests to exits and/or provide other instructions or assistance in emergency situations.
• Alert: Be attentive to various supply levels and notify the supervisor when stock levels run low.
• Cleanliness: Keep workstations clean and orderly by completing cleaning tasks as requested by management.
• Personal Presentation: Present for each shift with good personal hygiene and cleanliness standards to include a neat and well-maintained uniform, shoes, and name tag.
• Confidentiality: Maintain confidentiality of proprietary company information that guests or vendors do not need to know.

Requirements of Successful Techno-Tainers:

Techno-Tainers are dependable, team-oriented individuals with high energy and a passion for delivering superior guest service.

• Night, holiday, and weekend availability is a requirement of this position.
• Must be available to work a flexible schedule that will include a variety of shifts.
• Weekend, holiday, and evenings required.
• Strong time management skills.
• MUST have reliable transportation and report on time as scheduled.
• MUST be ready to work at scheduled start times.
• Strong communication and customer service skills.
• Ability to establish and maintain positive interpersonal relationships with guests and peers.
• Ability to present a calm demeanor that deters others from engaging in disruptive behavior while encouraging positive interactions with guests.
• Willingness to continually learn about exhibits and galleries to provide guests with accurate information.
• Ability to perform for and interact directly with the public.
• Attention to detail.
• Good problem-solving skills.
• Ability to think outside of the box to find solutions and achieve positive results.
• Ensure appropriate and safe use of equipment, facilities, and materials needed to do accomplish assigned tasks.
• Standing, walking, lifting 10 - 25lbs, twisting, and bending on a frequent basis.
• This is NOT a sedentary role.

Reports to Operations Manager or Team Lead

Full-Time, Part-Time and Seasonal Schedules Available.

Weekends & Holidays are required

Medical, Dental & Vision insurance available to Full-Time team members after successful completion of probationary period.

Beyond The Lens is a DRUG-FREE and EQUAL OPPORTUNITY Workplace participating in the E-VERIFY Program.

Job Type: Seasonal

Pay: $14.00 per hour

Expected hours: 20 – 40 per week

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• 4 hour shift
• 8 hour shift
• Holidays
• Weekends as needed

Ability to Relocate:

• Pigeon Forge, TN 37863: Relocate before starting work (Required)

Work Location: In person