Location: Palo Alto, CA

Job Type: Full-Time

About Us:
Beverly Hills Plastic Surgeons, BHPS®, is a fast-growing health tech company specializing in medical aesthetics. Our mission is to provide high-quality and standardized medical services while keeping prices affordable for most people. We do this to help people live better, happier, and healthier lives. Our leading top surgeons and BHPS® providers offer patients world-class, tailored care.

BHPS® has clinics in Beverly Hills, Newport Beach, Temple City, Las Vegas, and Palo Alto, with plans to add more locations soon!

Position Overview:
We are seeking a friendly, organized, and professional Front Desk Receptionist to join our Palo Alto Clinic. The ideal candidate will be the first point of contact for patients and visitors, ensuring a welcoming and efficient experience at our clinic.

Key Responsibilities:

• Greet patients and visitors with a warm and welcoming attitude.
• Manage the check-in and check-out process for patients.
• Answer and direct phone calls to the appropriate departments.
• Schedule and confirm patient appointments.
• Maintain and update patient records with accuracy.
• Assist patients with completing necessary forms and documentation.
• Handle billing and insurance inquiries.
• Coordinate with medical staff to ensure smooth patient flow.
• Maintain a clean and organized front desk area.
• Provide general administrative support to the clinic as needed.

Qualifications:

• High school diploma or equivalent; additional certification in office management is a plus.
• Proven experience as a receptionist, front desk representative, or similar role in a healthcare setting.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite and basic computer skills.
• Ability to handle multiple tasks efficiently and with attention to detail.
• Familiarity with medical terminology and billing processes is preferred.
• Strong organizational and time-management skills.
• Ability to maintain confidentiality and handle sensitive information.

Benefits:

• Competitive salary
• 401K matching
• Employee discount program
• Paid time off
• Retirement plan
• Professional development opportunities

How to Apply:
Interested candidates are invited to submit their resume and a cover letter detailing their qualifications and experience to info@bhpsemed.com or apply online at Indeed.

Contact Information:
Palo Alto Clinic

Email:Info@bhpsmed.com
Website: www.bhpsmed.com

Join our dedicated team and contribute to providing high-quality healthcare services to our community. We look forward to welcoming you to Beverly Hills Plastic Surgeons, BHPS®!

Job Type: Full-time

Pay: $22.00 - $26.00 per hour

Expected hours: 30 – 45 per week

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Paid time off

Schedule:

• 12 hour shift
• 4 hour shift
• 8 hour shift
• Weekends as needed

Application Question(s):

• How many languages can you speak, and what is your proficiency in each?

Experience:

• Customer service: 1 year (Required)

Ability to Commute:

• Palo Alto, CA 94306 (Required)

Work Location: In person