Plastic Surgery specialty medical office looking for a full time office manager in Lancaster.

Plastic and cosmetic surgery sales experience preferred. Must be interested in health, beauty and fitness.

Office location: Lancaster

Serves as the liaison between Beverly Hills Physicians and prospective, current, and former patients. The position provides information about the plastic surgery, the surgeon who will perform the surgery on the patient and procedures. She is responsible for meeting all patients, informing patients about BHP surgical and non-surgical services; maintaining a diligent patient follow-up schedule. The sales consultant is the primary contact for the patient for all pre and post-operative care and is responsible for quoting the patient the fee for plastic surgery

• Supervise opening and closing office daily, supervise the unlocking and securing of patient files, adjust airflow as needed, inspect reception and office areas at the beginning and end of the day.
• Supervise recording of payments received (insurance and self-pay) in appropriate ledger.
• Escorts patient to office for post exam discussion
• Meets with doctor to review patient needs/procedures to be performed
• Continues bonding with patient in office
• Reviews procedure(s), answers questions, lays to rest any patient concerns, fears, anxieties, etc.
• Sell all other aspects of BHP : Doctors’ expertise, practice reputation, medical staff experience, post-operative care, customer service, facility accreditation, etc.
• Probes to find out if patient has seen other doctors; verifies competitive prices
• Offers financing/payment options
• If financing applicable, reviews finance application with patient. Provides all information. Follows up with patient once approved within 24 hour
• Reviews fee/payment schedule as well as refund/cancellation policy
• Prepares surgery proposal form, gets signature of patient and any other relevant approval signatures
• Sets up pre-op consult appointment
• Gets final payment at pre-op
• Coordinates medication and prescription for doctor signature, schedules lab tests, EKG’s, x-rays etc.
• Follows up with all patients who do not book surgery on an on-going basis
• Perform all other related duties as assigned by immediate supervisor

Must be able to work half day on some Saturdays.

Salary is $25 per hour plus incentive to grow with increased sales.

All details will be discussed during interview.

We will conduct a background check and/or require reference from previous employer.

Job Type: Full-time

Pay: From $25.00 per hour

Expected hours: 20 – 40 per week

Benefits:

• Health insurance
• Paid time off

Schedule:

• Monday to Friday
• Weekends as needed

Travel requirement:

• No travel

Education:

• Bachelor's (Preferred)

Experience:

• Sales: 1 year (Required)
• Plastic Surgery Sales: 1 year (Preferred)

Work Location: In person