Let's face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship.
We do. We can't cram it all in here, but you'll start noticing it from the first interview.
Even our candidate experience is different. And when you get an offer from us (and accept it), you get way more than a paycheck. You get a personal BetterUp Coach, a development plan, a trained and coached manager, the most amazing team you've ever met (yes, each with their own personal BetterUp Coach), and most importantly, work that matters.
This makes for a remarkably focused and fulfilling work experience. Frankly, it's not for everyone. But for people with fire in their belly, it's a game-changing, career-defining, soul-lifting move.
Join us and we promise you the most intense and fulfilling years of your career, doing life-changing work in a fun, inventive, soulful culture.
If that sounds exciting—and the job description below feels like a fit—we really should start talking.

The Deployment Management Team is a dynamic team that collaborates with teams across the entire organization to design and deliver the best possible implementation of our BetterUp products to our customers. The Deployment Management Team is responsible for driving change, standardizing processes, and continuously improving the delivery of the BetterUp product. The Manager also acts as a point of escalation for all in-flight deployments to support the Deployment team with their individual objectives.

This role is responsible for onboarding, leading, and developing the Deployment Management team to dynamically collaborate and execute multiple deployments, navigate challenges, understand new product offerings, and implement process changes quickly to deliver successful deployments to our customers.

Key Responsibilities

• Hire, onboard, and continuously support and develop a growing team of Deployment Managers to effectively launch new deployments and product experiences to our customers and make considerable contributions to our moments that matter within the customer journey
• Provide continuous feedback, coaching, and training to direct reports to ensure significant impact in their role, progress to their goals, and an understanding of their areas of development and ways to improve
• Create opportunities for Deployment Managers to lead and contribute to custom deployments and cross functional projects to up-level their skills and impact across the organization
• Drive or contribute to custom deployment projects and cross-functional initiatives tied to our organizational waffles, OKRs, etc.
• Elevate the voice of our customers, Deployment Managers, and Account Teams to ensure Product visibility and cross functional alignment on known issues and opportunities to improve the customer experience
• Create and maintain documentation, dashboards, and reports that provide cross functional visibility into the Deployments that we are leading and our progress toward completion
• Create cross functional alignment on scalable improvements to deployment processes as the organization grows and as we develop new tiering within the customer experience and journey
• Continuous strategic planning and iterations of the Deployment Management team's goals, responsibilities, and areas of development with a hyper focus on our mission and values
• Develop the Deployment Management team's role and impact on the moments that matter throughout the customer journey and as we approach new challenges to reach our organizational goals

Benefits:

At BetterUp, we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves, support their families, and give back to their community.

• Access to BetterUp coaching; one for you and one for a friend or family member
• A competitive compensation plan with opportunity for advancement
• Medical, dental and vision insurance
• Flexible paid time off
• Per year:
• All federal/statutory holidays observed
• 4 BetterUp Inner Work days (https://www.betterup.co/inner-work)
• 5 Volunteer Days to give back
• Learning and Development stipend
• Company wide Summer & Winter breaks
• Year-round charitable contribution of your choice on behalf of BetterUp
• 401(k) self contribution

We are dedicated to building diverse teams that fuel an authentic workplace and sense of belonging for each and every employee. We know applying for a job can be intimidating, please don't hesitate to reach out — we encourage everyone interested in joining us to apply.
BetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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