Company Information

Better World Books ( BWB or the Company ) is a for-profit socially conscious business and a global online bookseller that collects and sells new and used books online matching each purchase with a book donation.

Each sale generates funds for literacy and education initiatives in the UK, U.S., and around the world. Since its launch in 2003, Better World Books has raised over $35 million for libraries and literacy, has sold over 100 million books, has donated over 38 million books, and has reused or recycled more than 475 million books.

BWB is now owned by Better World Libraries, a mission-aligned, not-for-profit organization that is affiliated with long-time partner, the Internet Archive.

This groundbreaking partnership allows both organizations to pursue their collective mission of making knowledge universally accessible to readers everywhere.

Drop Box & Route Driver CDL

Job Summary :

Operate truck for servicing of drop boxes, provide transportation support to logistics team, and handle freight pickups, donation deliveries, supply delivery, and site-to-site material handling as needed.

Essential Functions

Route Driving

• Complete all pickups and deliveries as directed by the Logistics Department and Senior Logistics Manager.
• Assist Senior Logistics Manager with planning and updating routes and fulfill requirements of delivery schedules.
• Unload / load and pack truck for pickups and deliveries, as necessary, and log all receipts in Salesforce.
• Maintain schedule of servicing drop boxes (or donation bins), picking up local freight, delivering donation orders, delivering supplies, and handling site-to-site material handling for the Company.
• Count, record, and submit delivery quantities in Salesforce and communicate to Receiving Department, Logistics Department, and Senior Logistics Manager.
• Complete all paperwork accurately and in a timely manner, attaching electronic copies of relevant paperwork to the related records in Salesforce.
• Maintain clean driving record. Report any defects, accidents, or violations immediately to Senior Logistics Manager and to Human Resources.
• Driver is responsible for the daily inspection of the oil, tires, radiator, mirrors, lights, signals, and windshield, and any other truck-related considerations.

Report any damages immediately to the Senior Logistics Manager.

• Driver is responsible for scheduling and completing routine maintenance with the trucking company who owns or leases the truck, as well as informing the logistics team of any such services.
• Responsible for notifying Senior Logistics Manager of any mechanical, cosmetic, or any other issues with the truck or vehicle that may prevent the safe operation of the vehicle safely.
• Responsible for managing and maintaining equipment and supplies used during pickups and deliveries.
• Responsible for cleaning and restocking consolidation points throughout the warehouse.
• Responsible for maintaining drop boxes / donation bins located throughout the community. This includes, but is not limited to, reporting damaged drop boxes (or donation bins) to any Drop Box Project Manager and to the Senior Logistics Manager, replacing drop boxes / donation bins when instructed to do so, replacing decals and cleaning in the space occupied by the drop boxes / donation bins.
• Comply with truck driving rules and regulations (e.g., size, weight, route designations, parking, and break periods), as well as with Company policies and procedures.
• Log all completed routes and daily activities through electronic form submission to the Senior Logistics Manager.
• Maintain ability to park Company-provided truck or vehicle at employee’s personal residence.
• All other duties as assigned.

Client / Vendor Support

• Deliver excellent customer service.
• Build and maintain vendor relationships to promote business objectives.
• Communicate effectively via e-mail, telephone, and face-to-face interaction, with co-workers and customers.
• Ensure integrity of product received by following standard operating procedures.
• Communicate continuous improvement efforts with the department manager for the betterment of the company and employees.
• All other duties as assigned.

Knowledge, Skills, and Abilities :

• Safely operate a 5-Speed Automatic, 26’ x 8’6 x 8’7 DSL truck with an air brake and a lift gate.
• Able to pass a DOT physical every two (2) years. Ability to lift up to eighty (80) pounds repeatedly throughout the day.
• Able to use a variety of software applications, including Salesforce, Microsoft Office Suite, Google Workspace, and the internet.
• Demonstrate a strong attention to detail.
• Demonstrate an ability to communicate professionally and effectively verbally and in writing.
• Excellent organizational and time management skills.
• Must be a team player and able to work in a fast-paced, exciting, and entrepreneurial environment.
• Must have an understanding and commitment to the values and mission of Better World Books.

Qualifications, Training, and Experience :

• A high school diploma or GED equivalent. Shipping / receiving experience preferred.
• Intermediate proficiency level of Microsoft Word and Microsoft Excel required.
• Must have a valid CDL in the state of IN or MI.
• Valid driver’s license and clean driving record required.

Our Core Values

Customer Focus We are driven to provide customers a highly-valued experience, and one that allows them to align their action with their values.

We want to be their favorite marketplace and their favorite partner, so we incorporate their input into everything we do.

• People Matter We seek out talented people who are hardworking and invest in them. We respect each individual, reward achievement, and celebrate team success.
• Do the Right Thing We strive to always do the right thing, with all people and all issues.
• Foster Innovation We look for new ideas and bold moves while we embrace and create change.
• Passion for Literacy We are committed to the cause of literacy. Every person should have the chance to achieve their potential and participate fully in society.

Benefits

Health Three health plans to choose from offered by Anthem Blue Cross / Blue Shield with a shared cost between BWB and the employee.

Benefit begins on the 1st of the month after thirty (30) days of employment.

• Dental and vision offered by Met Life shared cost between BWB and the employee.
• Paid Time Off (PTO) Generous PTO accrual plan begins after sixty (60) days of employment.
• Volunteer Time Off (VTO) Every full-time employee may volunteer in the community and get paid for it.
• For pet lovers BWB offers pet insurance via paycheck deduction and a pet bereavement day in the event you lose your beloved pet.
• Free books Employees may choose unlimited books from BWB’s recycled-book area each month for free.
• Flexible work arrangements Some employees, depending on role, may elect a flexible work arrangement choosing when and where they work.

We manage by results.

• 401(k) with Company match.
• And the best benefit of all every single person who works at Better World Books is promoting literacy and knowledge for all.

Your work truly matters here.

Reports to : Senior Logistics Manager

Location : Remote position traveling to freight and drop box locations with periodic additional travel to Mishawaka, Indiana, at the discretion of the Company.

Type : Non-Exempt, Full Time

• BWB reserves the right to update and amend the terms in this Job Summary at its sole discretion and at any time.

Last updated : 2024-04-26