The Better Business Bureau located in Roanoke, VA has an immediate opening for a qualified Business Relations Executive who will be responsible for selling the value of becoming a BBB Accredited Business. A successful candidate enjoys making outbound cold calls using a consultative sales approach to build rapport and promote accreditation to small, mid-sized and large businesses throughout Western Virginia.

Leads originate from our extensive database, online accreditation requests, and perhaps most effectively from proactive approaches by the Business Relations Executives sourcing their own leads.

This is an excellent opportunity for a self-motivated charismatic professional to use their sales experience, instincts and intuition in order to make an impact in the community and help local businesses enhance their credibility in a significant way.

This is an inside sales position, working with business owners eligible for BBB Accreditation. If you are a team player and are looking for a career and a place to stay until you're ready to retire, great pay, great benefits, great culture and great people... You just found it!

Job Description:

• Prospecting new customers by developing relationships with potential prospects through cold calling, emailing, and networking
• Respond to leads in a timely manner and follow up on leads to ensure satisfaction
• Maintain records of all contact/sales activities with an emphasis on attention to detail and handle leads that require follow-up
• Follow up with potential clients to obtain additional information regarding their needs, or to schedule an in-person meeting if necessary
• Identify key players in each encounter and build rapport with clients to create long-term relationships with new business customers
• Provide accurate and timely information per company policy while ensuring consistency in client's experience across the company

Why apply for this role?

• You are motivated by results and the potential to make a high income
• You have a strong desire to be part of an organization that is the leader in advancing marketplace trust
• You thrive in a fast-paced environment
• You love talking on the phone
• You understand the value of individual achievement in a team-oriented atmosphere
• BBB provides paid training and mentoring support

Qualifications:

• A "hunter" mentality and the ability to build rapport with clients
• A passion for talking to people on the phone in an upbeat & professional manner
• Reliability and a strong work ethic
• Great energy and a positive attitude
• Computer skills and familiarity
• Ability to work independently and as part of a team
• Strong desire to learn

Required Skills:

• Must be able to work independently with minimal supervision
• Previous experience working in a sales environment preferred but not required
• Excellent verbal and written communication skills required (not just email)
• Ability to build rapport with clients and colleagues
• Strong organizational skills required; ability to multitask; ability to prioritize work; ability to manage time effectively; ability to follow instructions; ability to perform duties under pressure; high degree of accuracy; ability to learn quickly; flexibility; positive attitude; good listening skills; excellent interpersonal skills; confidence; integrity; adaptability; drive; results-oriented personality.

Top notch ethics is an absolute must! If you have the skill, the drive, and you are ready for an exciting new challenge, submit your resume!

This Equal Employment Opportunity Policy applies to all policies and procedures relating to recruitment, hiring, promotion, compensation, benefits, termination and all other terms and conditions of employment. It is our policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, national origin, gender, sexual orientation, age, disability or marital status.

Job Type: Full-time

Pay: $40,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Travel requirement:

• No travel

Experience:

• Cold calling: 1 year (Preferred)

Ability to Relocate:

• Roanoke, VA 24018: Relocate before starting work (Required)

Work Location: In person