Better Business Bureau, Inc. (BBB) is the nation’s oldest and most trusted resource for consumer information regarding businesses. We are seeking self-disciplined, motivated and highly competitive candidates to join our team in Tyler, TX. This is an opportunity to consult with business owners, helping them build their online marketing presence to stay competitive in the marketplace, while demonstrating a reputation of trust, credibility and high quality service. Success in the Business Representative role requires a results driven mentality with significant time on the telephone.

Job Description:

· Makes outbound calls daily to leads, follow-up calls to potential customers by telephone and e-mail to qualify leads and sell accreditation.

· Emphasizes features, quotes correct dues, and prepares accreditation applications

· Builds and maintains customer relationships.

· Generates sales leads, based on information from ad inquiries, trade shows, direct mail responses, aged leads, business directories, Internet Web sites, and other sources for qualified businesses in our service area.

· Investigates and resolves customer problems with accreditation applications and/or products and services received.

Skills & Requirements:

To perform the job successfully, an individual should demonstrate the following competencies:

· Ethics - Treats people with respect; Works with integrity and ethically; upholds organizational values.

· Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens

· Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Meets commitments.

· Motivation - Demonstrates persistence and overcomes obstacles.

· Planning/Organizing - Uses time efficiently; sets goals and objectives.

· Professionalism - Approaches others in a tactful manner; Reacts well under pressure

· Quantity - Meets minimum productivity standards; Strives to increase productivity.

· Attendance/Punctuality - Is consistently at work and on time; Arrives at meetings and appointments on time. Full time status Monday through Friday.

· Dependability - Follows instructions, responds to management direction

· Initiative - Looks for and takes advantage of opportunities.

· Computer literate.

· Ability to operate a phone.

Job Types: Full-time, Commission

Pay: $35,000.00 - $55,000.00 per year

Job Type: Full-time

Pay: $35,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Compensation package:

• Bonus opportunities
• Commission pay

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• cold calling: 2 years (Required)

Shift availability:

• Day Shift (Required)

Work Location: In person