Unaccompanied Children, Program Director

Requisition #: req12468

Location: Indianapolis, IN

Hours: Full-Time (40 Hours/Week)

Bethany is changing the world through family. We began our work by serving one child more than 75 years ago. Today, Bethany is an international Christian nonprofit partnering with communities in more than 30 states and in several countries around the world. We strengthen and preserve families, support displaced people fleeing danger, and find safe, loving families for children who need them. Bethany is at the forefront of creating and implementing solutions to meet the growing needs of vulnerable children and families in the U.S. and around the world.

As an Unaccompanied Children Program Director, you will be primarily responsible for overseeing UC programs to include Transitional Assessment Center (TAC), Transitional Foster Care (TFC) and/or Long-term Foster Care (LTFC) as well as services provided to clients in these programs. This individual is also responsible for directly supervising the Lead Case Manager, Lead Teacher, and other leaders and/or direct service reports within the program.

This person is expected to oversee the quality assurance process within the site and training of these programs. While serving as a Program Director, this individual is responsible for providing weekly, unannounced rounds in the classrooms and/or all areas where children congregate to ensure safety, wellbeing, and best practice of care in these areas.

This position is expected to function effectively with little supervision while following the guidelines given on procedures, along with agency, federal, and state regulatory requirements.

ESSENTIAL JOB RESPONSIBILITIES

• Attend staff meetings to ensure effective and efficient service coordination;
• Regularly meet and partner with the Branch Director and other relevant leaders to ensure consistency of programming and to ensure the site is successfully executing service deliverables for UC;
• Direct, train, and develop all direct reports and others if needed;
• Cultivate a trauma-focused environment where program staff model positive adult behaviors, while also nurturing youth and providing structure, support, respect, and active involvement to UC;
• Assist the Branch Director with the preparation of the annual budget, goals, and objectives;
• Ensure program operations and services are consistent with the established agency, state, federal, and licensing standards and requirements;
• Overseeing the Transitional Assessment Center (TAC), Transitional Foster Care (TFC) and/or Long-term Foster Care (LTFC) work locations to ensure effective operations that meet client needs and quality standards;
• Ensure agency policies and procedures are enforced through completion of staff evaluations, conference request, time sheets and reimbursement vouchers;
• Maintain, enhance, and develop positive relationships with referral sources, community agencies, and community progressions;
• Coordinate Residential policy and procedures committee, while ensuring policy consistency with COA, DHHS, ORS, ORR, CCI, and other contract regulations;
• Participate in public relations for the program when appropriate;
• Ensure all case recording expectations satisfy state and agency requirements;
• Oversee training curriculum and compliance to include but not limited to the CPI program, UC training, First Aid/CPR, and new employee orientation;
• Collaborate with intake and referral teams to ensure appropriate capacity and placement of youth in programs;
• Audit and oversee the appropriate aftercare and transitions post placement;
• Stay up to date on current trends and theories related to the program, while proactively recommending changes to agency policy and practice, as necessary;
• Participate in speaking engagements, courses and learning experiences, when necessary;
• Implement and enhance the use of the trauma-responsive Sanctuary model of care;
• Stay abreast of all agency, federal, and state regulatory requirements related to social services;
• Complete other duties as assigned.

QUALIFICATIONS:

• Bachelor's level degree in Human Services, Social Work or related field of study from an accredited college with at least five (5) years of experience in program administration at a child welfare agency; Master's level degree in Social Work or equivalent degree in Education, Psychology, Sociology, or other relevant behavioral science degree from an accredited college with at least two (2) years of experience in program administration at a child welfare agency;
• Active Child Welfare Certification in the state of the work location, preferred;
• Bilingual Spanish/English fluency or other common languages spoken by refugee and immigrant populations, strongly preferred;
• Demonstrated experience with trauma and working with refugee or immigrant youth;
• Excellent verbal and written communication skills;
• Must have an ability to provide excellent and compassionate customer service;
• Ability to work independently and exercise a high level of confidentiality;
• Demonstrated clinical, therapeutic and crisis intervention skills;
• Demonstrated ability to work effectively on a multi-disciplinary team;
• Mature and stable judgment, sensitivity to various cultures and the unique history of refugees;
• Computer skills sufficient to perform essential functions including knowledge of Microsoft Office suite;
• Ability to pass required medical exam and have the physical ability to fulfill essential functions, to include but not limited to physical restraints of a resident;
• Must be 21 years old with a valid driver’s license with at least 3 years driving experience in the US to operate a vehicle on behalf of Bethany. Must also pass a Motor Vehicle Records (MVR) check and maintain a reliable vehicle with proof of adequate insurance coverage;
• Pass a criminal history screen, including state and local child protection agency registries;
• Documentation of immunity to vaccine preventable diseases or the willingness to receive vaccination, or seek an exemption;
• Subscription to and integration of the agency Statement of Faith and Mission Statement.